How to Get Tickets to SUGA | Agust D TOUR IN U.S.

New Shows Announced in the U.S.!

SUGA | Agust D has announced SUGA | Agust D TOUR IN U.S. and he wants to make sure fans have the best access to tickets.

We expect heavy demand for these shows, so getting your Ticketmaster account verified through Verified Fan will be critical to increasing your chances of getting tickets. While Verified Fan doesn’t guarantee that everyone will get a ticket, it does help ensure only fans are invited to buy tickets.

Read on for information about how to secure your tickets and note that there will be:

  1. ARMY MEMBER Presale powered by Ticketmaster Verified Fan
  2. General Verified Fan Presale (pending remaining ticket availability).

Navigate to each section of details via the links below:

Key Dates to Know
How to Register for the Presales
How to Get Your Tickets
Important Things to Know
Shopping Tips for All Presales
Frequently Asked Questions

Key Dates to Know

  1. Registration for ARMY MEMBER Presale powered by Ticketmaster Verified Fan and General Verified Fan Presale is open through Thursday, February 23 at 7PM PT / 9PM CT / 10PM ET.
  2. ARMY MEMBER Presale invitations will be sent by the evening of Tuesday, February 28.
  3. ARMY MEMBER Presale takes place on Wednesday, March 1 at 3PM until 10PM local venue time.
  4. Should any tickets remain following the ARMY MEMBER Presale, General Verified Fan Presale invitations will be sent by the evening of Wednesday, March 1.
  5. General Verified Fan Presale takes place on Thursday, March 2 at 3PM until 10PM local venue time (pending remaining ticket availability).
  6. Should any tickets remain following the presale period, they will be made available via a Public Onsale on Friday, March 3 at 3PM local venue time.

How to Register for the Presales Powered by Verified Fan

You may register for both the ARMY MEMBER Presale powered by Ticketmaster Verified Fan as well as the General Verified Fan Presale, however, to allow as many fans as possible the opportunity to shop, you will only be invited to participate in one of the Presales.

If you are verified and selected for the ARMY MEMBER Presale, you will not receive an additional invitation to the General Verified Fan Presale.

Note: The Tour Organizers will be making 100% of tickets for the SUGA | Agust D TOUR IN U.S. available for purchase during the ARMY MEMBER Presale. Registering as an ARMY MEMBERSHIP holder is your best chance at securing tickets.

If all tickets are purchased at that time, there will not be a General Verified Fan Presale or Public Onsale.

Please follow the first set of directions if you wish to register as an ARMY MEMBERSHIP holder.

 

ARMY MEMBER Presale
powered by Ticketmaster Verified Fan®

To register for the ARMY MEMBER Presale, follow these steps in order:

Step 1: Join ARMY MEMBERSHIP

  1. Download the Weverse app on here
  2. Sign up on Weverse and join BTS Weverse, the official community for BTS.
  3. Download Weverse Shop app here and log in with your Weverse account.
  4. Buy and join ‘ARMY MEMBERSHIP’ on Weverse Shop.
  5. Membership must be joined by Thursday, February 23 at 7PM PT / 9PM CT / 10PM ET

Step 2: Apply for the ARMY MEMBER Presale on Weverse

  1. Open BTS Weverse Announcements and apply for the ARMY MEMBER Presale
  2. Applications must be submitted by 7PM PT / 9PM CT / 10PM ET on Thursday, February 23 to be considered

Step 3: Register on Ticketmaster

  1. Click here and register for the ARMY MEMBER Presale by entering your 9-digit ARMY MEMBERSHIP number that starts with BA and your Weverse ID. Your Weverse ID is the same as your membership email address. Your ARMY MEMBERSHIP number can be found on your mobile membership card under “Membership” within BTS Weverse.
  2. Applications must be submitted by 7PM PT / 9PM CT / 10PM ET on Thursday, February 23 to be considered.

To be eligible for the ARMY MEMBER Presale powered by Ticketmaster Verified Fan, you must register on both Weverse and Ticketmaster. If you do not complete all the steps above, we will be unable to validate your status as an ARMY MEMBERSHIP holder and will move your registration to the General Verified Fan Presale.


General Verified Fan Presale

Ticketmaster Verified Fan is committed to getting more tickets into the hands of fans fairly, and at the prices set by the artist. While it doesn’t guarantee that everyone who is verified will get a ticket, it does level the playing field so more tickets go to fans who want to go to the show — not ticket bots. A simple registration is all it takes.

To register for the General Verified Fan Presale

  1. Go to Ticketmaster’s General Verified Fan Presale page here.
  2. Sign in using your Ticketmaster account; if you don’t have one, you can create one when you register. Be sure to register with the Ticketmaster Account you wish to use on the day of the presale.
  3. Tell us what show(s) you’re interested in and submit your registration. Applications must be submitted by 7PM PT / 9PM CT / 10PM ET on Thursday, February 23 to be considered.

From there, we’ll send you a confirmation email to confirm your registration was successful and what to expect next.

How to Get Your Tickets

ARMY MEMBER Presale
powered by Ticketmaster Verified Fan®

The evening of Tuesday, February 28, registered fans will receive an email from Ticketmaster confirming whether they’ve been verified and selected to participate in the ARMY MEMBER Presale powered by Ticketmaster Verified Fan.

If selected, fans will also receive a text message to the number provided during registration. This text will include a unique access code and a link to shop. Keep an eye out for this text and be careful not to accidentally delete it.

The ARMY MEMBER Presale begins on Wednesday, March 1 at 3PM local venue time. The Waiting Room will open 30 minutes before the sale begins. You may only join the Waiting Room using the same Ticketmaster account that you registered with.

When the sale begins, fans in the Waiting Room will be assigned a spot in line. When it is your turn to shop, you must enter your access code exactly as it appears to access tickets.

Note: To be eligible for this presale, fans must be an active ARMY MEMBERSHIP holder and have registered on both Weverse and Ticketmaster. When registering on Ticketmaster, a valid Weverse Account ID (email) and ARMY MEMBERSHIP Number (starts with ‘BA’ and has 9 digit number) are required in order to confirm a fan’s membership status.

If you do not complete these steps, we will not be able to validate your status as an ARMY MEMBERSHIP holder and will move your registration to the General Verified Fan Presale.


General Verified Fan Presale

Please Note: We expect heavy demand for these shows, and ticket availability is limited. If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or Public Onsale.

However, should inventory permit, registered fans will receive an email from Ticketmaster the evening of Wednesday, March 1 confirming whether they’ve been verified and selected to participate in the General Verified Fan Presale.

If selected, fans will also receive a text message to the number provided during registration. This text will include a unique access code and a link to shop. Keep an eye out for this text and be careful not to accidentally delete it.

The General Verified Fan Presale begins on Thursday, March 2 at 3PM local venue time. The Waiting Room will open 30 minutes before the sale begins. You may only join the Waiting Room using the same Ticketmaster account that you registered with.

When the sale begins, fans in the Waiting Room will be assigned a spot in line. When it is your turn to shop, you must enter your access code exactly as it appears to access tickets.

Important Things to Know

Only fans who have been verified and invited to shop by receiving an access code will have the opportunity to purchase tickets via one of the two available presales.

Receiving an access code means that you’ll have the opportunity to shop for tickets; however, the ability to purchase tickets is determined by supply and demand, and is not guaranteed. Tickets are available on a first come, first served basis.

Ticket Limits

  • ARMY MEMBERSHIP holders purchasing via the ARMY MEMBER Presale may purchase a maximum of four (4) tickets per access code.  Note that while you may purchase tickets for multiple shows using the same access code (i.e. 2 tickets for Show 1 and 2 tickets for Show 2), you cannot exceed 4 tickets in total across the run of events.
  • Fans invited to the General Verified Fan Presale may purchase a maximum of four (4) tickets per access code.  Note that while you may purchase tickets for multiple shows using the same access code (i.e. 2 tickets for Show 1 and 2 tickets for Show 2), you cannot exceed 4 tickets in total across the run of events.

Ticket Delivery

  • 100% of tickets will be delivered as SafeTix mobile tickets. To learn more about SafeTix click here.
  • Fans may easily transfer tickets between Ticketmaster accounts.
  • However, to help keep more tickets in the hands of fans, ticket purchases will not be available to view or transfer to friends and family from your Ticketmaster account until Friday, March 3.
  • Learn more about sending tickets to friends and family using Ticketmaster Ticket Transfer.

Shopping Tips For All Presales

What device should I use to purchase tickets?

All ticket purchases must be made online. Please be prepared to shop for tickets using your computer, mobile web or Ticketmaster app. Tickets will not be available by phone call or the Alexa skill app for this tour.

Can I sign in to the same Ticketmaster account on multiple devices to shop?

No, when you sign in to the same account on multiple devices it may result in errors and/or limit you from shopping during the Presale. Before the sale begins, please double check you are only signed in to the Ticketmaster account you registered with on one device.

How many tabs can I have open at once?

Please only open one tab, per show.

You may only use multiple tabs on the same device when shopping for more than one show. As a reminder:

  • If you’d like to shop for tickets to multiple shows, you will need to join the Waiting Room for each one.
  • Please only join the Waiting Room once and only use one tab per show to reduce any delays.
  • Once you join the Waiting Room, do not close your page.

Is it true only one device is allowed per WiFi network and others will be blocked?

No. Fans using a public or shared WiFi network, no matter how many people are sharing, will NOT be blocked from shopping for tickets. We encourage everyone to sign in to their own Ticketmaster account and join the Waiting Room 30 minutes before the Presale begins.

Can a group of us share the same WiFi at someone's house/school/etc?

Yes, no matter how many people are sharing a WiFi network, you will NOT be blocked from shopping for tickets. We encourage everyone to sign in to their own Ticketmaster account and join the Waiting Room before the Presale begins.

Can I use public or shared WiFi?

Yes, you may use public or shared WiFi networks. To ensure you have the best experience, please make sure you sign in to your Ticketmaster account and join the Waiting Room 30 minutes before the Presale begins.

Can we use the same credit card across two accounts for tickets?

Yes, you may use the same credit card on multiple accounts as long as you do not exceed the published ticket limit.

Can I give or share my Presale access code with friends or family?

No, your Presale access code is just for you, tied to your Ticketmaster account and cannot be shared.

Why do I see tickets available to purchase on another site before the Verified Fan Presale has even happened?

Many unofficial sellers will list tickets before they even go on sale. This practice is called speculative listing and fans should not trust resellers claiming to have tickets. Those speculative listings are not real tickets in hand. Beware of these sellers. Learn more about spec tickets here.

 

Frequently Asked Questions

 

What’s the difference between the ARMY MEMBER Presale and the General Verified Fan Presale?

Fans taking part in the ARMY MEMBER Presale must have an active membership on Weverse and register for the presale on both Weverse and Ticketmaster. Any fan can register to take part in the General Verified Fan Presale whether or not they are an ARMY MEMBERSHIP holder.

Do I need to join ARMY MEMBERSHIP in order to purchase tickets during the ARMY MEMBER Presale?

Yes. Only enrolled ARMY MEMBERSHIP holders will be eligible to receive an invitation to participate and purchase tickets during the ARMY MEMBER Presale powered by Ticketmaster Verified Fan.

How do I find my ARMY MEMBERSHIP number?

To find your ARMY MEMBERSHIP number, follow these simple steps:

  1. Open the Weverse app here and open BTS Weverse
  2. Tap “Menu” (vertical ellipsis ) on the upper right.
  3. Click “Membership” to access your mobile membership card.
  4. Find your 9-digit ARMY MEMBERSHIP number on the card starting with ‘BA’.

How do I update my ARMY MEMBER Presale info if I made a mistake or need to make a change?

Fans who registered for the ARMY MEMBER Presale may go back and update info by doing the following:

  1. Return to the ARMY MEMBER Presale Registration Page.
  2. Sign in with the Ticketmaster Account you used during registration.
  3. Make your edits and save changes.

ARMY MEMBER Presale registrants are able to edit information, including their Weverse Account ID (email address) and ARMY MEMBERSHIP number (9-digit number starting with ‘BA’), as well as their phone number and show preference to ensure it’s accurate.

Note: Ticketmaster account details, such as the email address, are not editable.

What are Weverse and Weverse Shop?

  • Weverse is a Global official fan-artist based community platform.
  • Weverse Shop is a Global official merchandise store.

Can I register more than once to increase my invitation status?

Only one registration is required, and registering more than once won’t increase your opportunity to receive an invitation. If after you’ve registered, you want to change the dates you selected, just come back and register with your new picks. We only keep the last registration you submitted.

Note: Your ARMY MEMBERSHIP number (9-digit number starting with ‘BA’) and presale access codes may not be shared across multiple Ticketmaster accounts.

Are international fans able to register for the ARMY MEMBER Presale?

Yes, an international fan who holds an ARMY MEMBERSHIP and has a Ticketmaster.com account can register for the ARMY MEMBER Presale. However, we may limit the availability of the Site or any service or product described on the Site to any person or geographic area at any time. Please visit our Terms and Conditions for more information about access outside of the U.S.

Will my ARMY MEMBERSHIP work on purchases for SUGA | Agust D shows outside of the US?

At this time, the ARMY MEMBER Presale powered by Ticketmaster Verified Fan refers only to the SUGA | Agust D concert dates in the United States.

I signed up for the ARMY MEMBER Presale using my name, but I will be using someone else’s credit card since I do not have one. Will that be an issue if my Ticketmaster account name does not match the name of the card?

No, this will not be an issue. Before you shop for tickets, please make sure you sign in to the Ticketmaster account that will be using the tickets the day of the show. The tickets will be placed in this Ticketmaster account.

Can I register for both the ARMY MEMBER Presale and the General Verified Fan Presale?

Yes, you may register for both. However, please note you will only get verified and invited to participate in one type of presale. (Either ARMY MEMBER Presale or the General Verified Fan Presale).

If you register for both types of the presale and are verified as an ARMY MEMBERSHIP holder, only your registration for the ARMY MEMBER Presale will be valid.

Keep an eye on your email: Once verified, your presale invitation with all your details will arrive the evening before the presale begins.

Can I be selected for both the ARMY MEMBER Presale and the General Verified Fan Presale?

No, if you registered for the ARMY MEMBER Presale you will not receive an additional invitation to the General Verified Fan Presale. This is to allow as many fans as possible to be invited to the Presale.

Why did I receive an email telling me that Ticketmaster wasn’t able to validate my ARMY MEMBERSHIP and that I’ve been moved to the General Verified Fan Presale?

If any of the information entered in the Ticketmaster Verified Fan registration does not match the Weverse order information, you will not be able to be validated. Fans must be enrolled for the ARMY MEMBER Presale on Weverse by Thursday, February 23 at 7PM PT / 9PM CT /10PM ET in order to be validated.

I received a confirmation email, what does that mean?

This email is to confirm your details and that we successfully received your registration. Please note that your confirmation email is not an invitation to shop.  Once we get closer to the Verified Fan Presale, you’ll receive an email with additional information about your invitation status.

Does getting an access code mean I will get tickets?

Receiving an access code means that you’ll have the opportunity to shop for tickets. However, the ability to purchase tickets is determined by supply and demand, and is not guaranteed. 

Tickets are available on a first-come-first-served basis.

I got an email telling me that I’m on the Waitlist, what does that mean?

Due to extremely high demand and limited invitations, we are sometimes unable to confirm your access for Verified Fan Presales. Should additional invitations become available, we will notify you by text message. Please keep in mind that any additional ticket inventory will be extremely limited and tickets are available on a first come, first served basis.

How will I know if I move off the Waitlist?

Keep your phone close by as your text notification can come at any time after the sale begins. When notified, you’ll receive a text message with the link to the sale and your unique access code. You’ll also want to closely watch your email just in case there are text delivery issues such as an incorrectly entered number or blocked carriers. In that case we’ll email your access code details to the address you use for your Ticketmaster account.

Whose ID do I bring if I buy tickets on my Ticketmaster account, but use my parent/guardian credit card to purchase a VIP Package?

Bring your personal ID to the show. When shopping for tickets, please make sure you sign in to your personal Ticketmaster account, not the credit card holder. Any tickets purchased will be issued to the Ticketmaster account holder’s name.

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