2023 US Open FAQs
Mar 27, 2023
We’re here to support you every step of the way with ticket tips and tournament details.
For more information, please refer to our Fan Buyer’s Guide.
Every year, tennis fans from across the globe travel to New York to see the best of the best compete on the sport’s biggest stage — the US Open. The 2023 US Open will take place at the USTA Billie Jean King National Tennis Center in Flushing, New York, from Monday, August 28, to Sunday, September 10, and you can be there as records are broken and champions are made.
If you’re thinking about heading to the 2023 US Open for tennis, we’ve got you covered. Read on for everything you need to know about attending the 2023 US Open — from how to get tickets to attending the can’t-miss event.
Ticket Tips | Navigating Your Account | US Open General Info | Ticketmaster Refund Policy | About the US Open
How do I buy 2023 US Open tickets?
Tickets for the 2023 US Open can be purchased at Ticketmaster, the Official Ticketing Partner of the US Open. Single-session tickets will go on sale in the late Spring. Multi-Session ticket plans are available now here.
How much are 2023 US Open tickets?
Single-session tickets and multi-session ticket plans are available for purchase at Ticketmaster. Prices for 2023 US Open tickets vary. Find out more information about ticket prices and packages here.
How can I pay for my 2023 US Open tickets?
Ticketmaster offers you many ways to purchase your 2023 US Open single-session tickets. The following are accepted methods of payment: American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Learn more about accepted methods of payment for buying US Open tickets at Ticketmaster here.
Can I purchase my 2023 US Open tickets with PayPal or Venmo?
When purchasing single session tickets via Ticketmaster to the 2023 US Open, you can use PayPal and Venmo to purchase primary tickets. PayPal is currently available for resale transactions, and Venmo is coming soon. Learn more about how to pay for your 2023 US Open tickets with PayPal or Venmo here.
How do I access my 2023 US Open tickets?
Ticketmaster makes it easy to find and manage your 2023 US Open tickets all in one place. Learn more about how to access your 2023 US Open tickets that you purchased on Ticketmaster here.
Will a screenshot of my mobile ticket get me into the 2023 US Open?
A screenshot of your mobile ticket cannot be used as an entry method. When you’re entering with a mobile ticket, you’ll need to show the original on your Ticketmaster app, or your mobile phone’s wallet app.
How can I sell my 2023 US Open Tickets?
If you have tickets for the 2023 US Open, but end up not being able to make the session, you can easily, safely and securely sell your tickets to someone else on Ticketmaster. Learn more about selling tickets on Ticketmaster here.
I’m trying to sell my US Open tickets, and it’s asking me for a barcode number. Where can I find that barcode number?
You can access the barcode for your 2023 US Open tickets using either the Ticketmaster App, or signing into Ticketmaster.com via the web browser on your mobile phone. If you’re using the app, select the event and then click “Ticket Details” to find your barcode number. If you’re using an internet browser on your mobile phone, select the ticket you want to sell and then select the “i” in the top right corner of the ticket to find your barcode number.
How do I get paid if I sell my 2023 US Open tickets?
If your tickets are sold, Ticketmaster will automatically notify you via email. You can check on the status of your posted 2023 US Open tickets by signing into your Ticketmaster.com account, or using the Ticketmaster App and going to your Listings page. Learn more about how you get paid for selling your 2023 US Open tickets on Ticketmaster here.
What happens if my 2023 US Open tickets don’t sell?
If your 2023 US Open tickets do not sell, you can remove the listing and use the tickets yourself if you can, or give them to a friend. To see if your tickets are eligible for transfer, go to “My Tickets” and click on the event you want to transfer to see if there’s a transfer button. Sorry, there are no refunds for unsold tickets.
How can I transfer my 2023 US Open tickets to someone else?
Ticketmaster makes it easy to meet up at the 2023 US Open with your friends and family, even if only one person buys the tickets. With the transfer function, you can easily send tickets to another member of your group.
If you need to transfer your 2023 US Open tickets to someone else, follow these steps:
How can I accept 2023 US Open tickets that are transferred to me from someone else?
Ticketmaster makes it easy to accept tickets to the 2023 US Open that are transferred to you from someone else. With a few easy steps, you’ll have your tickets in no time. You can accept transferred tickets to the 2023 US Open via text or via email. It’s always a good idea that you know and trust the person transferring the tickets to you. Learn more about how to receive transferred tickets via text or email, and other commonly asked questions here.
How do I create a Ticketmaster account?
You can create a Ticketmaster account through the Ticketmaster app, Ticketmaster.com, or on a venue or team site/app. Once created, your Ticketmaster username and password can be used to log in to multiple sites to access your tickets. Learn more about how to create a Ticketmaster account here.
Why should I set up a Ticketmaster account?
In addition to buying official tickets to the 2023 US Open, your Ticketmaster account allows you to see upcoming events and get updates when your favorite artists, teams or events are happening in your town, or wherever you may be traveling to at the moment. Having a Ticketmaster account also allows you to transfer tickets to friends and family, and receive transferred tickets.
What if I forget my Ticketmaster password?
If you forget your password to log in to your Ticketmaster account, select “Forgot Password” at the sign in page and enter the email address associated with your Ticketmaster account. A link will then be emailed to you to reset your password.
What if I don’t receive my password reset email?
Sometimes, emails from businesses can go straight to your spam folder. Learn more about what to do if you haven’t received your password reset email here.
What is the difference between a multi-session ticket plan and single-session tickets for the 2023 US Open?
Single-session tickets allow you to experience the US Open for a specific session. Multi-session ticket plans allow you to lock in your seat for more than one-session at the US Open.. Choose from a variety of options for your multi-session ticket plans, including plans to access all of the First week, all of the holiday weekend, all sessions in Louis Armstrong Stadium and more. Learn more about ticket plans for the 2023 US Open here.
What time do the evening sessions start for the 2023 US Open?
It depends on the duration of the matches, but evening sessions for the 2023 US Open are scheduled to start at 7 p.m. Get more information on session times by viewing the 2023 US Open schedule here.
What are the Box Office hours for the 2023 US Open?
You can buy official tickets to 2023 US Open matches at Ticketmaster. You can also purchase tickets for matches at the USTA Billie Jean King National Tennis Center Box Office in Flushing, New York during the US Open. Please visit USOpen.org for updated information regarding the US Open Box Office Hours. Box Office hours & dates are subject to change.
What is the US Open’s inclement weather policy?
In the event of inclement weather, be sure to check USOpen.org for the most up-to-date information. To view the official US Open Inclement Weather Policy, click here.
What is the best way to get to the US Open at the USTA Billie Jean King National Tennis Center?
The 2023 US Open will take place at the USTA Billie Jean King National Tennis Center — a stadium complex within Flushing Meadows Corona Park in Queens, New York. Once you’re in New York City, the best way to get to Flushing Meadows is by using mass transit to make your trip to the US Open convenient and cost-effective.
Subway: The 7 train provides service from Grand Central Terminal to Mets-Willets Point Station, including connections for all Metro-North Trains from Westchester and Connecticut. Service is also available from the Port Authority Bus Terminal.
Long Island Rail Road: LIRR provides easy service to Mets-Willets Point Station from Woodside, and convenient connections from Penn Station for New Jersey Transit customers. For guests with disabilities, get off the LIRR train at 61st Street-Woodside Station and transfer to the 7 train. Take the 7 train to Mets-Willets Point Station.
For more information on traveling to the 2023 US Open, visit USOpen.org.
What are the Health and Safety Guidelines for the 2023 US Open?
The US Open’s goal is to ensure that your 2023 experience is both enjoyable and safe. The US Open will be continuing to follow CDC, New York State and New York City COVID related guidelines and advice from medical consultants to establish and implement health and safety protocols for the 2023 US Open.
Learn more about the Health and Safety Guidelines for the 2023 US Open here.
What items are prohibited at the 2023 US Open?
If you’re planning to attend the 2023 US Open, please take note of the following items that are prohibited and may not be brought onto the premises:
Is there a dress code for the 2023 US Open?
Headed to the 2023 US Open? First, make sure to check the weather for the day before you head out. Second, check out our ultimate style cheat sheet for what to wear to a tennis match.
What does it mean if an event is canceled, postponed, rescheduled, or moved?
Occasionally, events are canceled, postponed, rescheduled to a different date or materially different time, or moved to a different venue. Learn more about what to do if your event is canceled, postponed, rescheduled, or moved by reviewing Ticketmaster’s Purchase Policy here.
What is Ticketmaster’s refund policy?
All sales are final and refunds are only allowed in limited circumstances. Before purchasing tickets to the 2023 US Open, make sure to carefully review your event and seat section. Policies set forth by the Event Organizers generally prohibit Ticketmaster from issuing exchanges or refunds after a ticket has been purchased, or for lost, stolen, damaged, or destroyed tickets. Learn more about Ticketmaster’s Purchase Policy here.
What if I can no longer attend the 2023 US Open?
If you cannot exchange your tickets for the 2023 US Open, you may be able to sell them. Look for the SELL button located in your ticket order within your account to see if resale is available. Click here for more information on how to sell your tickets.
What if I didn’t purchase my tickets from Ticketmaster?
If you purchased a ticket from another site — like StubHub, SeatGeek or Vivid Seats — you will need to reach out to your original point of purchase for your refund and/or credit options, if available. If you purchased a verified resale ticket through Ticketmaster or Live Nation, and your event is postponed, rescheduled, canceled, or moved, you will receive a notification explaining any refund and/or credit options available to you. For the most up-to-date information regarding whether your order is eligible for a refund and/or credit, please sign into your online account, then select your event.
For more information see our US Open Fan Guide
Where is the 2023 US Open being played?
The 2023 US Open will be played at the USTA Billie Jean King National Tennis Center in Flushing, New York.
When is the 2023 US Open?
The Main Draw of the 2023 US Open begins on Monday, August 28 and will end on Sunday, September 10, 2023.
How many rounds are in the 2023 US Open tournament?
There will be four qualifying session rounds for the 2023 US Open, taking place from Tuesday, August 22, to Friday, August 25. In the Main Draw of the 2023 US Open, the rounds will include:
The schedule is subject to change. Please refer to the US Open’s official website for the most up-to-date information.
When is the 2023 US Open Men’s Final?
The 2023 US Open Men’s Final will be held on Sunday, September 10.
When is the 2023 US Open Women’s Final?
The 2023 US Open Women’s Final will be held on Saturday, September 9.
Who won the Men’s US Open?
Past Men’s Singles Champions of the US Open are Carlos Alcaraz (2022), Daniil Medvedev (2021), Dominic Thiem (2020), Rafael Nadal (2019, 2017), and Novak Djokovic (2018).
Who won the Women’s US Open?
Past Women’s Singles Champions of the US Open are Iga Swiatek (2022), Emma Raducanu (2021), Naomi Osaka (2020, 2018), Bianca Andreescu (2019), and Sloane Stephens (2017).
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