Pearl Jam Announce 2020 Tour, New Album

Pearl Jam have returned in 2020. In support of their new record, Gigaton (out March 27), the legendary band will embark upon a 16-date North American tour, beginning on March 18 in Toronto and concluding with back-to-back shows in Oakland on April 18 and 19.

Tickets for all U.S. shows are $98 + $5 towards Vitalogy Foundation Charity + all applicable service charges, facility fees and taxes (USD). Tickets for all Canada shows are $125 + $8 towards Vitalogy Foundation Charity + all applicable service charges, facility fees and taxes (CAD).

To give fans the best chance to buy tickets at face value for this tour, Pearl Jam have decided that tickets will be mobile-only and strictly non-transferable.* On the night of the show, all guests will be required to enter with the ticket purchaser. 

For fans that cannot use the tickets they have purchased, Pearl Jam and Ticketmaster will offer a Fan-to-Fan Face Value Ticket Exchange* beginning February 18. There will be no additional fees charged to Exchange users for buying or selling tickets on the Exchange.

*Does not apply to shows in New York or Colorado.

There will be three main ways to shop for tickets – Ticketmaster’s Verified Fan presale, Ten Club’s presale for eligible members, and a general public ticket sale. For more information about all three, check out our in-depth FAQ below. We can’t wait to see you at the shows!

 

Pearl Jam 2020 Tour Dates

DATE CITY VENUE
March 18 Toronto, ON Scotiabank Arena
March 20 Ottawa, ON Canadian Tire Centre
March 22 Quebec City, QC Videotron Centre
March 24 Hamilton, ON FirstOntario Centre
March 28 Baltimore, MD Royal Farms Arena
March 30 New York, NY Madison Square Garden
April 2 Nashville, TN Bridgestone Arena
April 4 St. Louis, MO Enterprise Center
April 6 Oklahoma City, OK Chesapeake Energy Arena
April 9 Denver, CO Pepsi Center
April 11 Phoenix, AZ Gila River Arena
April 13 San Diego, CA Viejas Arena
April 15 & 16 Los Angeles, CA The Forum
April 18 & 19 Oakland, CA Oakland Arena

 

Key Dates to Know

  1.  Ten Club Members-Only Ticket Request & Public Verified Fan Registration is open now until Wednesday, January 15 at 11:59 p.m. PT
  2. Ten Club Members-Only Ticket Request Confirmations will be sent by the evening of Sunday, January 19.
  3. Public Verified Fan Presale Invitations will be sent on the evening of Wednesday, January 22.
  4. Public Verified Fan Presale takes place on Thursday, January 23 from 10 a.m. to 10 p.m. venue local time.
  5. General Public Ticket Sale begins Friday, January 24 at 10 a.m. venue local time.

 

How to Get Tickets

 

Pearl Jam Ten Club Members-Only Presale powered by Ticketmaster Request

What is Ticketmaster Request?

Pearl Jam is partnering with Ticketmaster Request to power this fan club presale. Ticketmaster Request is a fair and simple way to request tickets to popular and high-demand shows. From ticket prices to seat sections, you can easily customize your request so you can get the tickets that are right for you.

Anything new to know about this process?

Ten Club has secured more tickets for these shows than ever before. The majority of members who submit a Ten Club ticket request will get tickets. This also means that Ten Club seating includes seats farther back in the venue than in the past. Also, Ten Club members are no longer required to purchase in pairs for this tour. You may now request a single ticket for your show(s). Requesting single tickets does not change your odds of being confirmed.

How does the Ten Club ticket request work?

Complete your request in three easy steps. First, tell us what shows and tickets you’re interested in. Then, provide a credit card to complete your ticket request. If your request is confirmed, your tickets will automatically be charged to the card provided, and we will email you instructions on how to view your tickets during the week of January 27.

How do I unlock access to the Ten Club ticket request?

The Ten Club ticket request is for eligible Ten Club members only. Codes were sent to all eligible Ten Club members with active accounts as of January 12. Note: Your unique code is tied to your Ten Club account – please do not share it!  Misuse of your unique code may result in the cancelation of all associated ticket requests. Didn’t receive your code? Please do a search in your email for donotreply@pearljam.com. If you still can’t find it, please contact Ten Club.

Is there a cut off date to become a Ten Club member for the ticket request?

Yes. All fans must be registered for Ten Club paid memberships current as of  Sunday, January 12. However, all fans can register for the Verified Fan Presale – tap here to get started.

Can I request tickets for more than one city?

Yes. By submitting a ticket request for any show, you are committing to purchase the ticket(s) should your request be confirmed. For example, if you enter for 5 shows, it is possible your request can be confirmed for all 5 shows in which case your credit card will immediately be charged for tickets to all 5 shows.

If I submit requests on both U.S. and Canada sites, which becomes my #1 preference?

Ticket requests for U.S. and Canada dates will be processed independently of each other.  This means that you would have a #1 preference for U.S. shows, and a #1 preference for Canada shows.

What if I submit requests for Canada shows in both English and French?

These are the same shows. Only your most recent Canada ticket request will be considered, regardless of the language selected.

How will tickets be determined for Ten Club members?

The ticket request process will be consistent with past Ten Club presales. To learn more visit pearljam.com/news/ten-club-ticket-presale-info

I see ticket odds in the request process, what does that mean?

These are the odds of being confirmed for ticket(s) to any given show; the odds for GA tickets will be lower. When you select a show, you will see the current odds for each seating area. The odds are calculated based on the number of tickets requested versus the number of tickets available. The odds will change throughout the ticket request period as members continue to submit requests. The time you submit your ticket request does not affect your odds of being confirmed for tickets.

What types of ADA Seating are available?

ADA seating locations will vary by venue.  There is no ADA seating in the GA PIT at any of the shows.

Can I transfer or sell tickets I can’t use?

All tickets are Non-Transferable and Non-Refundable. Pearl Jam has asked Ticketmaster to ensure their fans have access to tickets at face value. To achieve this, Pearl Jam has directed that tickets be non-transferable.* On the night of the show, all guests will be required to enter with the ticket purchaser. For fans that cannot use the tickets they have purchased, Pearl Jam and Ticketmaster will offer a Fan-to-Fan Face Value Ticket Exchange* beginning February 18. There will be no additional fees charged to Exchange users for buying or selling tickets on the Exchange.

*Does not apply to shows in New York or Colorado.

Who do I contact if I have questions about my ticket request?

We’re here to help. Contact Ten Club’s Ticketmaster Presale Support at 855-868-4782 (Mon-Fri, 9 a.m.- 9 p.m. ET) or email tenclubsupport@ticketmaster.com. When emailing, be sure to include your receipt number and the name listed on your request summary.

I need to adjust my Ten Club ticket request, what should I do?

To adjust any part of your request, a new request must be submitted. To do so, tap here to go back to the site, sign in and submit a new request. We’ll only keep the details of your last submission. The deadline to submit new or updated requests is Wednesday, January 15 at 11:59 p.m. PT.

Can I cancel my ticket request?

Yes. All cancelations must be received and confirmed before Wednesday, January 15 at 11:59 p.m. PT. To cancel a ticket request by email, reply to your ticket request confirmation email stating you’d like to cancel your request. To cancel by phone, please call Ten Club’s Ticketmaster Presale Support at 855-868-4782 (Mon-Fri, 9 a.m. – 9 p.m. ET). You’ll need to have your ticket request summary details handy and the last 4 digits of the credit card used.

Are international fans able to request tickets?

Yes, international fans that create a Ticketmaster.com account can submit a Ten Club ticket request. However, we may limit the availability of the Site or any service or product described on the Site to any person or geographic area at any time. Please visit our Terms and Conditions for more information about access outside of the U.S.

What is the maximum number of tickets I can request per show?

Ten Club members may request up to two (2) tickets per show for this tour. When shopping for tickets during the Verified Fan Presale or General Public Onsale, you may purchase up to four (4) tickets per show.

What are the ticket prices for this tour?

Shows in US: $98 + $5 towards Vitalogy Foundation Charity + all applicable service charges, facility fees, and taxes (USD)

Shows in Canada: $125 + $8 towards Vitalogy Foundation Charity + all applicable service charges, facility fees, and taxes (CAD)

When will you charge my card?

Charges will begin on Thursday, January 16 and end on Sunday, January 19 – you will only be charged if your request is confirmed. To avoid declined transactions, please make sure your card has available funds to cover your maximum total.

As a reminder: Ten Club has secured more tickets for these shows than ever before. You may be confirmed for ALL the shows you selected, at which point you will be charged for the maximum total provided in your summary. Each show you are confirmed for will be charged separately by Ticketstoday.

I submitted duplicate requests by accident. What should I do?

We’ll only keep the details of your last submission. If you’d like to adjust any part of your ticket request, a new request must be submitted. To do so, tap here to go back to the site, sign in, and submit a new request. The deadline to submit new or updated requests is Wednesday, January 15 at 11:59 p.m. PT.

Can I confirm my seats before my credit card is charged? What if I don’t like the tickets I get?

Once your request has been confirmed, we will immediately process your credit card. Reserved Seating is based on Ten Club seniority in the fan club. Please do not request tickets for any cities, shows, or seat locations that you do not actually wish to purchase. Please note: All sales are final. Tickets are Non-Transferable and Non-Refundable. Non-transferable tickets do not apply to shows in New York or Colorado.

I’m having trouble getting past the Ticketmaster sign in on the Ten Club ticket request site.

If you are successfully entering your email address and password but not allowed to continue, please make sure that your browser settings allow 3rd party cookies.

If my request is confirmed, how will I get my tickets?

Ticket confirmations will be sent out on a show-by-show basis over the course of 4 days, beginning Thursday, January 16 and ending Sunday, January 19. Please follow the Ten Club presale timeline for updates. If confirmed, we will notify you by email and text message, and immediately charge the credit card you provided. Additionally, we will email you instructions on how to view your tickets during the week of January 27.

My credit card got charged but I haven’t received an email confirming my order yet, what should I do?

Please do a search in your email for Tickets Today or tenclubsupport@ticketmaster.com. Also your credit card company may be slightly ahead. We will notify you by text and email of your ticket request status and next steps. If you don’t receive your confirmation details within 24 hours, please call Ten Club’s Ticketmaster Presale Support at 855-868-4782 (Mon-Fri, 9 a.m. – 9 p.m. ET), or email us at tenclubsupport@ticketmaster.com. Please be sure to include your receipt number and the name listed on the request summary.

Is Ticketmaster Request for Ten Club members only?

Yes. For Pearl Jam’s 2020 North America shows, only eligible Ten Club members may unlock registration access using a personal and unique code emailed from Ten Club. If you are not a Ten Club member, you can register for the Verified Fan Presale – tap here to get started.

What is the Verified Fan Presale?

Pearl Jam is partnering with Ticketmaster Verified Fan to power their Presale. Verified Fan helps to get more tickets to fans who want to attend the show. While Verified Fan does not guarantee that every fan will get a ticket, it does make the ticket buying experience fairer by ensuring tickets are not purchased for the intent to resell.

Can I request additional tickets through the Verified Fan Presale?

Yes. You are also encouraged to register for the Verified Fan Presale for an additional opportunity to get tickets for the North American tour.  The Verified Fan Presale takes place on Thursday, January 23, after all confirmed Ten Club requests have been processed. Registration does not guarantee ticket access. Registration is now open and will close on Wednesday, January 15 at 11:59 p.m. PT.

What happens if my ticket request is not confirmed?

If you’d like to have another opportunity to shop for tickets, register for the Verified Fan Presale. Fans who are invited to the Verified Fan Presale will be provided a unique access code to shop for tickets on their own on Thursday, January 23 at 10am venue local time. Additionally, a limited number of tickets will be available during the General Public Sale on Friday, January 24 at 10am venue local time. Tap here to register for the Verified Fan Presale.

Are international fans able to request tickets?

Yes, international fans that create a Ticketmaster.com account can submit a Ten Club ticket request. However, we may limit the availability of the Site or any service or product described on the Site to any person or geographic area at any time. Please visit our Terms and Conditions for more information about access outside of the U.S.

 

Pearl Jam Presale powered by Ticketmaster Verified Fan®

Ticketmaster Verified Fan is committed to getting more tickets into the hands of fans fairly, and at the prices set by the artist. While it doesn’t guarantee that everyone who is verified will get a ticket, it does level the playing field so more tickets go to fans who want to go to the show – not ticket bots. A simple registration is all it takes and this quick guide will walk you through all the details.

Registration

Registration is easy and only takes a few minutes. Follow these steps to get started:

  1. Click here to go to the Ticketmaster Verified Fan custom registration page. 
  2. Sign in using your Ticketmaster account, or if you don’t have one, you can create one when you register.
  3. Tell us what show(s) you’re interested in and submit your registration.

From there, we’ll send you a confirmation email to confirm your registration was successful and what to expect next.

Shopping

This is where Verified Fan really flexes its muscle to ensure that more tickets go to the fans who want to attend the show. Only those who are invited to the sale may shop using a unique access code. Here’s how it works:

  1. The night before the sale – we’ll let you know if you’ve been invited to shop. The invitation process may vary from event to event, and invitations are based on demand and ticket availability.If you were invited, you’ll receive a text message to the number you provided during registration. Your text will include your unique access code and a link to shop. Keep an eye out for this text and be careful that you don’t accidentally delete it.
  2.  Before the sale begins, sign in to the same Ticketmaster account invited to the Verified Fan Presale at least 10 minutes before the sale for your show begins. Please keep in mind, you may only join the Waiting Room for the show(s) you were selected for and you must enter your access code exactly as it appears to access tickets.

 

Commonly Asked Questions

We receive a lot of questions about Verified Fan, so we thought it would be helpful to take the ones we get most and provide the answers all in one place.

Can I register more than once to increase my invitation status?

Only one registration is required, and registering more than once won’t increase your opportunity to receive an invitation. If after you’ve registered, you want to change the dates you selected, just come back and register with your new picks. We only keep the last registration you submitted.

I received a confirmation email, what does that mean?

This email is simply to confirm your details and that we successfully received your registration. It doesn’t however, guarantee you’ll receive an invitation to shop. Once we get closer to the Verified Fan Presale, you’ll receive an email with additional information about your invitation status.

Does registering mean I get a Verified Fan access code?

Access codes are never guaranteed, and due to anticipated demand and limited supply, fans are selected at random to receive an invitation to shop.

Does getting an access code mean I will get tickets?

Receiving an access code means that you’ll have the opportunity to shop for tickets. However, the ability to purchase tickets is determined by supply and demand, and is not guaranteed. Tickets are available on a first come, first served basis.

When is the Verified Fan Presale?

The Verified Fan Presale will begin on Thursday, Jan 23 at 10 a.m. to 10 p.m. venue local time.

If I am selected, how long do I have to shop for tickets?

While we suggest you purchase as soon as you are able, we understand there may be some planning involved. The Presale will begin on Thursday, January 23 at 10am venue local time and end at 10 p.m. venue local time.

What is the ticket limit?

The ticket limit for the Verified Fan Presale is four (4) tickets per show.

How much will tickets cost?

Shows in US: $98 + $5 towards Vitalogy Foundation Charity + all applicable service charges, facility fees, and taxes (USD)

Shows in Canada: $125 + $8 towards Vitalogy Foundation Charity + all applicable service charges, facility fees, and taxes (CAD)

How can I get the seating map in advance?

Seating options vary depending on the event or venue and in some cases may not be available until tickets go on sale. Visit the event page on Ticketmaster to learn more about seating options and maps.

I got an email telling me that I’m on the Waitlist, what does that mean?

Due to extremely high demand and limited invitations, we are sometimes unable to confirm your access for the Verified Fan Presale. Should additional invitations become available, we will notify you by text message. Please keep in mind any additional ticket inventory will be extremely limited and tickets are available on a first come, first served basis.

How will I know if I move off the Waitlist?

Keep your phone close by as your text notification can come at any time after the sale begins. When notified, you’ll receive two text messages: The first one has the link to the sale, and the second contains your unique access code. You’ll also want to closely watch your email just in case there are text delivery issues such as an incorrectly entered number or blocked carriers. In that case we’ll email your access code details to the address you use for your Ticketmaster account.

 

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