Cover the Code: The Dos & Don’ts of Sharing Ticket Pics Online

It sounds like a nightmare: you score tickets to an event you’re dying to see — and excitedly take a ticket selfie — and post the picture of your tickets on social media. You think you’re ready for your must-see event, but when you get to the gate you’re turned away, because someone stole your tickets using the picture you posted online.

Don’t let this happen to you — stop counterfeiters by following one simple rule when sharing photos of your tix online: Cover the Code. On your mobile ticket, there is a one-of-a-kind barcode, and if anyone acquires it, they can make duplicate tickets to use or sell that render your tickets worthless.

Always #CoverTheCode when posting ticket pics online, and follow the additional steps below to avoid ticket theft and protect yourself and your tickets.

Don’t post pics of your tickets online with the barcode showing before the event happens. This includes paper tickets, print-at-home tickets and mobile tickets — basically ALL tickets with unique barcodes. If you see family or friends sharing tickets online, please ask them to kindly #CoverTheCode.

Another important tip: Avoid taking screenshots that expose personal information like your first and last name, order number, address, or credit card, especially during your checkout and confirmation experience on Ticketmaster.

Do use the built-in social media share features to spread the good news about your tickets on Facebook and Twitter.

You Might Like

Music

How A Ticketmaster Queue Works

We’ve all been there: ready and waiting to buy the perfect tickets to see our favorite artist, show, or team. The clock strikes 10:00 a.m., you hit go, and t...

Music

How to Safely Sell Your Tickets on Social Media

Plans change — and when you can’t make it to an event, you’ll now have a new way to securely sell your tickets with a link you can share on social media. Usi...

Arts & Theatre

How Ticket Presales Work

Looking to get tickets for that show your favorite artist just announced? Presales allow you to grab a ticket to an event before tickets go on sale to the ge...