Tyler Childers Announces Mule Pull ’24 Tour

Tyler Childers has announced his Mule Pull ’24 Tour and the artist is asking fans to register ahead of tickets going on sale. Registration helps block bots, reduces resale, and gets more tickets directly into the hands of fans who want to attend the show. 

Registration is now open and will close on Sunday, September 10, at 11:59 P.M. ET. 

As Tyler Childers announced, he has also set terms in place to minimize professional reselling and get tickets into the hands of fans at the prices they set. Here is some important info:

TICKETS CAN ONLY BE RESOLD AT ORIGINAL PRICE: To give fans flexibility if their plans change, the tour will utilize Ticketmaster’s Face Value Exchange, which allows fans to sell their tickets for the price they paid, including fees and taxes. The exchange is free to use for buyers and sellers. That way, if a fan can’t make the show, they have a way to get their money back while making another fan’s night.

TICKETS WILL HAVE RESTRICTED TRANSFER: Ticketmaster will be following the artist’s terms and any tickets sold on our platform will be non-transferable to prevent tickets from being resold for a profit. (Please note: This does not apply to tickets purchased for tour dates in New York where state laws prohibit artists from restricting resale.)

Common Questions

When is the registration period?

The registration period is Wednesday, September 6, 10 A.M. ET –  Sunday, September 10, 11:59 P.M. ET.

Can I register more than once to increase my invitation status?

Only one registration is required, and registering more than once won’t increase your opportunity to receive an invitation. If after you’ve registered, you want to change the dates you selected, just come back and register with your new picks. We only keep the last registration you submitted.

If I edit my registration more than once, will I be disqualified?

No, you won’t be disqualified. If you edit your registration more than once to correct a mistake, such as changing the show you previously selected, we only keep the last registration that you submitted.

I received a registration confirmation email, does that mean I will get tickets?

No, registration does not guarantee tickets. The registration confirmation email is simply to inform you that we have received your information.

A second email will be sent the day before the presale letting you know if you will receive a unique access code or if you’ve been placed on the waitlist.

When will I receive an email letting me know if I’ll receive a unique access code or be placed on the waitlist?

On Tuesday, September 12,  you’ll receive an email confirming if you’ve been selected to participate in the registered presale. If you are selected, you will also receive a text with your personal access code.

When submitting my registration, I received a six-digit authentication code from Ticketmaster. Can I use this code to purchase tickets during the presale?

No, that code was sent to you to verify your phone number at registration. It is not a unique code and cannot be used to purchase tickets.

Does registering mean I get an access code?

No. When there are more registrations than tickets, random selection gives all fans who successfully registered a chance to be selected to participate in the sale. The number of fans who are selected to participate depends on the number of tickets available.

Does getting an access code mean I will get tickets?

No. Receiving an access code means that you’ll have the opportunity to join the sale and doesn’t guarantee tickets. Tickets will be available on a first-come, first-served basis and may sell out quickly.

When is the registered presale?

The registered presale takes place on Wednesday, September 13, 10 A.M. local time. All shows will be assigned specific sale windows which will be communicated prior to the start of the sale.

If I am selected, how long do I have to shop for tickets?

Tickets will be available on a first-come, first-served basis and may sell out quickly.

How will I know if I move off the Waitlist?

Keep your phone close by as your text notification can come at any time after the sale begins. When notified, you’ll receive a text message that has the link to the sale and contains your unique access code. You’ll also want to closely watch your email just in case there are text delivery issues such as an incorrectly entered number or blocked carriers. In that case we’ll email your access code details to the address you use for your Ticketmaster account.

Will there be a way to purchase tickets other than this presale?

Additional ticket sales will be available. Please check your local show for more information.

What does it mean if a ticket has restricted transfer?

When tickets have restricted transfer, it means that the artist team has chosen to disable the transfer feature to prevent tickets from being resold for profit. 

For this tour, the artist team has also enabled Ticketmaster’s Face Value Exchange. If you can no longer attend a show, you can sell your tickets for the price you paid, including fees and taxes, using the exchange. Important note: Fans should not attempt to purchase tickets from sites outside of those made available on the Face Value Exchange. Learn more about how to avoid fake “speculative” tickets for live events.

What is Ticketmaster’s Face Value Exchange?

Ticketmaster’s Face Value Exchange allows fans to sell their tickets to other fans at the price they paid. Artists choose to leverage the Face Value Exchange to protect fans who can no longer make the show. It also gives fans looking for tickets access to purchase them at the original price.

How do I list tickets for sale on the Face Value Exchange?

It’s quick and easy to list your tickets for sale on the Face Value Exchange. 

Here’s how it works:

  1. Sign in to My Account, click My Tickets then select See Details next to your event.
  2. Click the Sell button.
  3. Choose to list one or all of your tickets for the price you paid.
  4. Tell us how you’d like to get paid.
  5. Review your listing and you’re all set.

If I sell my tickets on the Face Value Exchange, will I get back the fees I paid when I purchased my tickets?

If you have purchased a ticket on our platform and discover you can’t use it, you’ll be able to make your money back by selling your ticket for what you originally paid, including fees.

What should I do if I’m buying tickets for a show in New York?

 New York requires unlimited ticket resale and limits artists’ ability to determine how their tickets are resold. For shows this state, Tyler Childers strongly encourages fans to choose to only buy or sell tickets to one another on face value exchanges — including Ticketmaster’s Face Value Exchange.