Stand Against Bots

Bravo Lin-Manuel Miranda. We applaud your stand against bots. When bots cheat — and break the law — we all lose.

Ticketmaster is at war with the bots. We invest millions in technology and human moderation to identify and block them. But with millions more to be made by those willing to cheat and break the law, we can’t win alone. We need stronger laws and greater enforcement to punish those who want to deny real fans the opportunity to get tickets.

With so many fans it will always be hard to get tickets to Hamilton and other sought-after concerts and sports events, but these bots make it all but impossible.


You Might Like


Schlesinger v. Ticketmaster

[Originally Published June 21, 2016] What you need to know about Schlesinger v. Ticketmaster In 2003, the Schlesinger v. Ticketmaster class action lawsuit al...


Ticketing, Vertical Integration and the NYT’s Recent Article

In light of the recent New York Times article, I wanted to take a moment to share my perspective on a few topics related to competition in the ticketing busi...


BOTS Act: Another Step in the Right Direction for Fans

At Ticketmaster, we’re committed to getting tickets into the hands of real fans. On behalf of artists, venues, teams, and especially fans, we applaud the BOT...