How to Get Tickets to BTS PERMISSION TO DANCE ON STAGE – LA

New Shows Announced at SoFi Stadium!

BTS has announced BTS PERMISSION TO DANCE ON STAGE – LA, an exclusive limited run of shows happening November 27 & 28 and December 1 & 2 at SoFi Stadium in Los Angeles, California.

We expect heavy demand for these shows, so getting your Ticketmaster account verified through Verified Fan will be critical to increasing your chances of getting tickets. While Verified Fan doesn’t guarantee that everyone will get a ticket, it does help ensure only fans are invited to buy tickets.

Read on for information about how to secure your tickets and note that there will be:

  1. Presales for VIP and general ticket purchasers of BTS MAP OF THE SOUL TOUR – NORTH AMERICA
  2. Presale for BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP User powered by Ticketmaster Verified Fan
  3. General Verified Fan Presale
  4. Public Onsale (pending remaining ticket availability).

 

Key Dates to Know

  1. Emails containing presale invitation + codes for VIP Ticket Purchasers of BTS MAP OF THE SOUL TOUR will be sent by the evening of Tuesday, September 28. To be eligible for this presale, fans must have purchased either the GOLD or SILVER Soundcheck Package directly from Ticketmaster.com for one of the 2020 North American shows.
  2. Emails containing presale invitation + codes for all other BTS MAP OF THE SOUL Ticket Purchasers will be sent by the evening of Tuesday, September 28. To be eligible for this presale, fans must have purchased tickets directly from Ticketmaster.com or had tickets transferred to them via the Ticketmaster app for one of the 2020 North American shows.
  3. BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale powered by Ticketmaster Verified Fan and General Verified Fan Presale Registration is open through Saturday, October 2 at 6PM PT.
  4. Presale for VIP Ticket Purchasers of BTS MAP OF THE SOUL TOUR takes place on Tuesday, October 5 at 3PM until 10PM PT.
  5. Presale for all other BTS MAP OF THE SOUL Ticket Purchasers takes place on Wednesday, October 6 at 3PM until 10PM PT.
  6. BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale Invitations will be sent by the evening of Wednesday, October 6. To be eligible for this Presale:
    • Step 1: Join BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP here.
    • Step 2: Register ARMY MEMBER PRESALE on WeverseApplications must be submitted by 6PM PT on Saturday, October 2.
    • Step 3: Register BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP PRESALE powered by Verified Fan on Ticketmaster here. Applications must be submitted by 6PM PT on Saturday, October 2, to be considered.
  7. BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale takes place on Thursday, October 7 at 3PM until 10PM PT.
  8. General Verified Fan Presale Invitations will be sent by the evening of Thursday, October 7. To be eligible for this Presale register on Ticketmaster here.
  9. General Verified Fan Presale takes place on Friday, October 8 at 3PM until 10PM PT.
  10. Should any tickets remain following the Presale period, they will be made available via the General Public Onsale on Saturday, October 9 at 3PM PT.

 

How to Participate in the Presales for VIP & General Ticket Purchasers:

All fans who purchased tickets to the canceled BTS MAP OF THE SOUL TOUR – NORTH AMERICA will be given the ability to buy tickets early to BTS PERMISSION TO DANCE ON STAGE – LA.

All eligible fans will receive an email from Ticketmaster containing the day of their assigned Presale and the unique code issued to them. To allow as many fans as possible the opportunity to shop, you will only be invited to participate in one of the Presales.

 

VIP Purchasers: MAP OF THE SOUL TOUR

To be eligible for this presale fans must have purchased either the GOLD or SILVER Soundcheck Package directly from Ticketmaster.com for one of the BTS MAP OF THE SOUL TOUR – NORTH AMERICA shows.

All eligible fans will receive an email from Ticketmaster containing their assigned unique code. This code is specific to each fan and is not to be shared.

If you didn’t receive an email invitation but believe you are eligible for this presale please click here to contact Ticketmaster Fan Support. When contacting Fan Support, you will need to complete all required fields, including:

  1. Email address associated with your Ticketmaster Account that was used to purchase your prior BTS MAP OF THE SOUL TOUR – NORTH AMERICA tickets.
  2. Under “Topic”, choose “Any Other Reasons”
  3. Enter your Order Confirmation from your prior BTS MAP OF THE SOUL TOUR – NORTH AMERICA Order
  4. Enter “BTS” as your Event Name

General Ticket Purchasers: MAP OF THE SOUL TOUR

To be eligible for this presale fans must have purchased non-VIP tickets directly from Ticketmaster.com or had tickets transferred to them via the Ticketmaster app for one of the BTS MAP OF THE SOUL TOUR – NORTH AMERICA shows.

All eligible fans will receive an email from Ticketmaster containing their assigned unique code. This code is specific to each fan and is not to be shared.

If you didn’t receive an email invitation but believe you are eligible for this presale please click here to contact Ticketmaster Fan Support. When contacting Fan Support, you will need to complete all required fields, including:

  1. Email address associated with your Ticketmaster Account that was used to purchase your prior BTS MAP OF THE SOUL TOUR – NORTH AMERICA tickets.
  2. Under “Topic”, choose “Any Other Reasons”
  3. Enter your Order Confirmation from your prior BTS MAP OF THE SOUL TOUR – NORTH AMERICA Order
  4. Enter “BTS” as your Event Name

 

How to Register for the Presales Powered by Verified Fan

You may register for both the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale powered by Ticketmaster Verified Fan as well as the General Verified Fan Presale, however, to allow as many fans as possible the opportunity to shop, you will only be invited to participate in one of the Presales.

If you are verified and selected for the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale you will not receive an additional invitation to the General Verified Fan Presale.

Note: If you have a BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP, you will get early access to tickets. Please follow the first set of directions if you wish to register as a BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP user.

BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale powered by Ticketmaster Verified Fan

To register for the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale follow these steps in order:

Step 1: Join BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP

  1. Download Weverse app, register for an account, and Join BTS Weverse
  2. Download Weverse Shop and log in with your Weverse account. (Your Weverse and Weverse Shop account must be the same)
  3. Purchase your BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP on Weverse Shop

Step 2: Apply for BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP PRESALE

  1. Then, visit Weverse and apply for the ARMY MEMBER PRESALE (Open Weverse > Tap ‘…’ on the top right corner  > Tap ‘BTS Weverse Announcement’)
  2. Applications must be submitted by 6PM PT on Saturday, October 2.

Step 3: Register on Ticketmaster

  1. Click here and register for the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale powered by Verified Fan by entering your ARMY MEMBERSHIP Number (starts with ‘BA’ and has 9-digit number) and your Weverse Account ID (email)
  2. Applications must be submitted by 6PM PT on Saturday, October 2 to be considered.

General Verified Fan Presale

Ticketmaster Verified Fan is committed to getting more tickets into the hands of fans fairly, and at the prices set by the artist. While it doesn’t guarantee that everyone who is verified will get a ticket, it does level the playing field so more tickets go to fans who want to go to the show — not ticket bots. A simple registration is all it takes.

To register for the General Verified Fan Presale

  1. Go to Ticketmaster’s General Verified Fan Presale page here.
  2. Sign in using your Ticketmaster account; if you don’t have one, you can create one when you register. Be sure to register with the Ticketmaster Account you wish to use on the day of entry.
  3. Tell us what show you’re interested in and submit your registration. Applications must be submitted by 6PM PT on Saturday, October 2 to be considered

From there, we’ll send you a confirmation email to confirm your registration was successful and what to expect next.

 

Important Things to Know

Only fans who have been verified and invited to shop by receiving an access code will have the opportunity to purchase tickets via one of the four available Presales.

Receiving an access code means that you’ll have the opportunity to shop for tickets; however, the ability to purchase tickets is determined by supply and demand and is not guaranteed. Tickets are available on a first come, first served basis.

Ticket Limits

All presales have a 4-ticket limit per account.

Ticket Prices

Ticket prices are not available at this time.

Ticket Delivery

  • All ticket purchases must be made online. Please be prepared to shop for tickets using your computer, mobile web or Ticketmaster app. Tickets will not be available by phone call or the Alexa skill app for this tour.
  • To help keep more tickets in the hands of fans, ticket purchases will not be available to view or transfer to friends and family from your Ticketmaster account until Tuesday, October 12 at 12PM PT.

VIP Packages

The following VIP Packages will be available for purchase while supplies last.

Gold Soundcheck Package*

  • Access to Artist Soundcheck
  • One top priced seated ticket in the premium viewing section
  • Gold Soundcheck Package only merchandise lane
  • Gold Soundcheck Package Limited edition merchandise
  • Early Entry to the venue
  • Laminate and Lanyard
  • Designated check-in and on-site event staff

*Benefits may be subject to change based on venue regulations and conditions. Any change to the benefits will be announced in advance.

Silver Soundcheck Package*

  • Access to Artist Soundcheck
  • One top priced seated ticket
  • Silver Soundcheck Package Limited edition merchandise
  • Early Entry to the venue
  • Laminate and Lanyard
  • Designated check-in and on-site event staff

*Benefits may be subject to change based on venue regulations and conditions. Any change to the benefits will be announced in advance.

Health Checks

Per current guidelines issued by the California Department of Public Health (CDPH), the Event Organizer is requiring all fans to provide proof of a negative COVID-19 test within 72 hours prior to entering the venue, OR be fully vaccinated against COVID-19 (at least two weeks after final dose) and provide documentation showing proof of immunization. Unvaccinated fans under 12 years of age may be required to take a COVID-19 diagnostic test within 72 hours before the event and provide proof of negative result prior to entering the venue. Per CDPH, masks are mandated for unvaccinated individuals.

 

How to Get Your Tickets

Presale for VIP Purchasers: MAP OF THE SOUL TOUR

All eligible fans will receive an email from Ticketmaster by the evening of Tuesday, September 28 containing the date of their presale and a unique access code.

The Presale for VIP Purchasers: MAP OF THE SOUL TOUR begins on Tuesday, October 5th at 3PM and runs until 10PM PT. The Waiting Room will open 1 hour before the sale begins. You may join the Waiting Room for multiple shows, but only with the email address included in the invitation you received from Ticketmaster.

When the sale begins, fans in the Waiting Room will be assigned a spot in line. When it is your turn to shop, you must enter your access code exactly as it appears in the email invitation from Ticketmaster to access tickets.

Note: To be eligible for this presale, fans must have purchased either the GOLD or SILVER Soundcheck Package directly from Ticketmaster.com for one of the BTS MAP OF THE SOUL TOUR North American shows.

Presale for Ticket Purchasers: MAP OF THE SOUL TOUR

All eligible fans will receive an email from Ticketmaster by the evening of Tuesday, September 28 containing the date of their presale and a unique access code.

The Presale for General Ticket Purchasers: MAP OF THE SOUL TOUR begins on Wednesday, October 6 at 3PM and runs until 10PM PT. The Waiting Room will open 1 hour before the sale begins. You may join the Waiting Room for multiple shows, but only with the email address included in the invitation you received from Ticketmaster.

When the sale begins, fans in the Waiting Room will be assigned a spot in line. When it is your turn to shop, you must enter your access code exactly as it appears in the email invitation from Ticketmaster to access tickets.

Note: To be eligible for this presale, fans must have purchased non-VIP tickets directly from Ticketmaster.com or had tickets transferred to them via the Ticketmaster app for one of the BTS MAP OF THE SOUL TOUR North American shows.

BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP PRESALE powered by Ticketmaster Verified Fan

The evening of Wednesday, October 6 registered fans will receive an email from Ticketmaster confirming whether they’ve been verified and selected to participate in the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale powered by Ticketmaster Verified Fan.

If selected, fans will also receive a text message to the number provided during registration. This text will include a unique access code and a link to shop. Keep an eye out for this text and be careful not to accidentally delete it.

The BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale begins on Thursday, October 7 at 3PM and runs until 10PM PT. The Waiting Room will open 1 hour before the sale begins.

When the sale begins, fans in the Waiting Room will be assigned a spot in line. When it is your turn to shop, you must enter your access code exactly as it appears to access tickets.

Note: To be considered for this presale, fans must be an active BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP User and have registered for the presale on both Weverse and Ticketmaster. When registering on Ticketmaster, a valid Weverse Account ID (email) and 9-digit number starts with ‘BA’ for BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP (in membership confirmation email) are required in order to confirm a fan’s membership status.

General Verified Fan Presale

The evening of Thursday, October 7 registered fans will receive an email from Ticketmaster confirming whether they’ve been verified and selected to participate in the General Verified Fan Presale.

If selected, fans will also receive a text message to the number provided during registration. This text will include a unique access code and a link to shop. Keep an eye out for this text and be careful not to accidentally delete it.

The General Verified Fan Presale begins on Friday, October 8 at 3PM and runs until 10PM PT. The Waiting Room will open 1 hour before the sale begins.

When the sale begins, fans in the Waiting Room will be assigned a spot in line. When it is your turn to shop, you must enter your access code exactly as it appears to access tickets.

 

Shopping Tips for all Presales 

How many tabs can I have open at once?

Please only open one tab, per show.

You may only use multiple tabs when shopping for more than one show. As a reminder:

  • If you’d like to shop for tickets to multiple shows, you will need to join the Waiting Room for each one.
  • Please only join the Waiting Room once and only use one tab per show to reduce any delays.
  • Once you join the Waiting Room, do not close your page.

Can I use public or shared WiFi?

Yes, you may use public or shared WiFi networks. To ensure you have the best experience, please make sure you sign in to your Ticketmaster account and join the Waiting Room before the Presale begins.

Is it true only one device is allowed per WiFi network and others will be blocked?

No. Fans using a public or shared WiFi network, no matter how many people are sharing, will NOT be blocked from shopping for tickets. We encourage everyone to sign in to their own Ticketmaster account and join the Waiting Room 30 minutes before the Presale begins.

Can a group of us share the same WiFi at someone's house/school/etc?

Yes, no matter how many people are sharing a WiFi network, you will NOT be blocked from shopping for tickets. We encourage everyone to sign in to their own Ticketmaster account and join the Waiting Room before the Presale begins.

Can I sign in to the same Ticketmaster account on multiple devices to shop?

No, when you sign in to the same account on multiple devices it may result in errors and/or limit you from shopping during the Presale. Before the sale begins, please double check you are only signed in to your Ticketmaster account on one device.

Can we use the same credit card across two accounts for tickets?

Yes, you may use the same credit card on multiple accounts as long as you do not exceed the published ticket limit.

Can I give or share my Presale access code with friends or family?

No, your Presale access code is just for you, tied to your Ticketmaster account and cannot be shared.

Frequently Asked Questions

We anticipate receiving a lot of questions about the Presales for BTS PERMISSION TO DANCE ON STAGE – LA, so we thought it would be helpful to provide the answers all in one place.

I purchased BTS MAP OF THE SOUL TOUR - NORTH AMERICA tickets from a website other than Ticketmaster.com, will I be able to buy during the VIP or General Ticket Purchaser Presales?

No, these presales are only for fans who purchased VIP or non-VIP BTS MAP OF THE SOUL TICKETS directly from Ticketmaster.com.

I purchased BTS MAP OF THE SOUL TOUR - NORTH AMERICA tickets directly from Ticketmaster but never received an email containing my unique access code. How can I participate in the Presale?

Please check the following before reaching out to Ticketmaster Fan Support:

  1. Spam/junk folder for any email sent from redeem@ticketmaster.com
  2. “Promotions” tab if using Gmail.com for email access

I still don't see an email containing my unique access code.

If you are still unable to locate your email invitation but believe you are eligible for either the VIP or General Ticket Purchaser Presales please read the following instructions, then contact Fan Support here.

When contacting Fan Support, you will need to complete all required fields, including:

  1. Email address associated with your Ticketmaster Account that was used to purchase your prior BTS MAP OF THE SOUL TOUR – NORTH AMERICA tickets.
  2. Under “Topic”, choose “Any Other Reasons”
  3. Enter your Order Confirmation from your prior BTS MAP OF THE SOUL TOUR – NORTH AMERICA Order
  4. Enter “BTS” as your Event Name

If I purchased BTS MAP OF THE SOUL TOUR tickets for shows outside of North America will I be able to access the VIP & General Ticket Purchaser Presales?

No, these presales are only for fans who purchased tickets to the BTS MAP OF THE SOUL TOUR in North America.

Do I need to join BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP in order to purchase tickets during the Fanclub Presale?

Yes. Only registered BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Users will be eligible to receive an invitation to participate and purchase tickets during the Fanclub Presale. Learn more here.

How do I join the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP?

  1. Download Weverse app, register for an account, and Join BTS Weverse
  2. Download Weverse Shop and log in with your Weverse account.(Your Weverse and Weverse Shop account must be the same)
  3. Purchase your BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP on Weverse Shop

How do I register for the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale?

  1. First, ensure that you’ve joined Weverse and BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP
  2. Then, visit Weverse and apply for the ARMY MEMBER PRESALE (Open Weverse > Tap ‘…’ on the top right corner  > Tap ‘BTS Weverse Announcement’)
  3. Finally, register for the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale here by entering your ARMY MEMBERSHIP Number (9-digit number) and your Weverse Account ID (email)

How do I find my ARMY MEMBERSHIP number?

To find your BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP number, follow these simple steps:

  1. Open the Weverse app
  2. Go to ‘Membership Only’ tap on the top right
  3. Find your BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP number (Starts with ‘BA’ and has 9-digit number/ ex: BA123456789)

How do I update my BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale info if I made a mistake or need to make a change?

Fans who registered for the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale may go back and update ARMY Membership info by doing the following:

  1. Return to the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale Registration Page.
  2. Sign in with the Ticketmaster Account you used during registration.
  3. Make your edits and save changes.

BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale registrants are able to edit information, including their Weverse Account ID (email address) and ARMY MEMBERSHIP number, as well as their phone number and show preference to ensure it’s accurate.

Note: Ticketmaster account details, such as the email address, are not editable.

Can I register more than once to increase my invitation status?

Only one registration is required, and registering more than once won’t increase your opportunity to receive an invitation. If after you’ve registered, you want to change the dates you selected, just come back and register with your new picks. We only keep the last registration you submitted.

Note: Your ARMY MEMBERSHIP number and presale access codes may not be shared across multiple Ticketmaster accounts.

Are international fans able to register for the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale?

Yes, international fans that are an official user of BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP and have a Ticketmaster.com account can register for the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale. However, we may limit the availability of the Site or any service or product described on the Site to any person or geographic area at any time. Please visit our Terms and Conditions for more information about access outside of the U.S.

Will my BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP work on purchases for BTS shows outside of the US?

At this time, the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale refers only to the BTS PERMISSION TO DANCE ON STAGE – LA dates at SoFi Stadium in Los Angeles, California.

I signed up with Ticketmaster with my name as well as for the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale, but I will be using someone else’s credit card since I do not have one. Will that be an issue if my Ticketmaster account name does not match the name of the card?

No, this will not be an issue. Before you shop for tickets, please make sure you sign in to the Ticketmaster account that will be using the tickets the day of the show. The tickets will be placed in this Ticketmaster account.

What is the General Verified Fan Presale?

BTS is also partnering with Ticketmaster Verified Fan for their general verified fan presale. Verified Fan helps to get more tickets to fans who want to attend the show. While Verified Fan does not guarantee that every fan will get a ticket, it does make the ticket buying experience more fair by ensuring tickets are not purchased for the intent to resell.

Can I register for both the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale and the General Verified Fan Presale?

Yes, you may register for both. However, please note you will only get verified and invited to participate in one type of presale. (Either BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale or the General Verified Fan Presale).

If you register for both types of the presale and are verified as a BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP User, only your registration for BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale will be valid.

Keep an eye on your email: Once verified, your presale invitation with all your details will arrive the evening before the presale begins.

Can I be selected for both the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale and the General Verified Fan Presale?

No, if you registered for the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale you will not receive an additional invitation to the General Verified Fan Presale. This is to allow as many fans as possible to be invited to the Presale.

I received a confirmation email, what does that mean?

This email is to confirm your details and that we successfully received your registration. Please note that your confirmation email is not an invitation to shop.  Once we get closer to the Verified Fan Presale, you’ll receive an email with additional information about your invitation status.

Does getting an access code mean I will get tickets?

Receiving an access code means that you’ll have the opportunity to shop for tickets. However, the ability to purchase tickets is determined by supply and demand, and is not guaranteed. Tickets are available on a first-come-first-served basis.

I got an email telling me that I’m on the Waitlist, what does that mean?

Due to extremely high demand and limited invitations, we are sometimes unable to confirm your access for Verified Fan Presales. Should additional invitations become available, we will notify you by text message. Please keep in mind that any additional ticket inventory will be extremely limited and tickets are available on a first come, first served basis.

How will I know if I move off the Waitlist?

Keep your phone close by as your text notification can come at any time after the sale begins. When notified, you’ll receive two text messages: the first one has the link to the sale, and the second contains your unique access code. You’ll also want to closely watch your email just in case there are text delivery issues such as an incorrectly entered number or blocked carriers. In that case we’ll email your access code details to the address you use for your Ticketmaster account.

How can I get the seating map in advance?

Seating options will not be available until tickets go on sale.

Why do I see tickets available to purchase on another site before the Verified Fan Presale has even happened?

Many unofficial sellers will list tickets before they even go on sale. This practice is called speculative listing and fans should not trust resellers claiming to have tickets. Those speculative listings are not real tickets in hand. Beware of these sellers. Learn more about spec tickets here.

I’m buying tickets for others, can I transfer tickets to them?

Yes, you can easily transfer tickets between Ticketmaster accounts. You may begin to transfer tickets to friends and family on Tuesday, October 12 at 12PM PT.

Who’s ID do I bring if I buy tickets on my Ticketmaster account, but use my parent/guardian credit card and I have a BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP for Soundcheck?

Bring your personal ID to the show. When shopping for tickets, please make sure you sign in to your personal Ticketmaster account, not the credit card holder. Any tickets purchased will be issued to the Ticketmaster account holder’s name.

What if I still haven’t received my refund from the 2020 tour dates?

All refunds for BTS MAP OF THE SOUL TOUR – NORTH AMERICA tickets purchased through Ticketmaster have been processed and issued. If you’re still having difficulty or have questions, please log in to your account and contact Customer Service with your order number and we’ll be able to help.