NFL Virtual Commemorative Tickets: FAQs

Game day just got more exciting. At select NFL games, when you come to the game, you’ll gain access to a free virtual commemorative ticket in the form of an NFT (non-fungible token). These virtual commemorative tickets are game-day memories you can save in your virtual collection. So, wondering how you can score one of these game-day NFTs, and how they work? We got you. Whether you’ve already scored your own NFT, or wondering how you can get one — all of your questions are answered below.

Please note: These NFTs are being issued for entertainment purposes only and are not intended to provide an expectation of profits. Purchases of these NFTS are not an investment opportunity. Collectible blockchain assets have no inherent or intrinsic value.


What are NFL Virtual Commemorative Tickets?

Fans who attend select NFL games throughout the 2023 NFL Season are eligible to receive a Virtual Commemorative Ticket at no cost postgame. View a complete list of games offering Virtual Commemorative Tickets this season.


Who is eligible for an NFL Virtual Commemorative Ticket?

Each fan who scans in at an eligible game with a ticket will be eligible for one Virtual Commemorative Ticket. Access to the Virtual Commemorative Tickets will be made available via a link emailed to recipients within seven days of the game. 


Why didn’t I receive a Virtual Commemorative Ticket from a game I attended during the 2023–2024 regular season or postseason?

Virtual Commemorative Tickets were provided at no cost to fans who attended select games throughout the 2023–2024 regular season and postseason and scanned in using a Ticketmaster SafeTix ticket purchased on their own account. Note: Fans must have attended the game and scanned their ticket to receive the Virtual Commemorative Ticket.

Who should I contact with questions regarding Virtual Commemorative Tickets?

Please contact NFL Marketplace Support at with questions.


How do fans receive their postgame Virtual Commemorative Ticket?

Following the game, eligible fans will receive a link via email to view their Virtual Commemorative Ticket. Fans will log in to a Ticketmaster account to view their Virtual Commemorative Ticket.


How do I access my NFL Virtual Commemorative Ticket?

You can browse the Marketplace without signing in. To buy, sell and/or view your Virtual Commemorative Tickets, sign in using the email address and password associated with your Ticketmaster/Live Nation account.

If you do not have a Ticketmaster/Live Nation account, you can create one during the sign-in process by tapping “Sign Up.”


How do I see the Virtual Commemorative Ticket I have?

Tap “My Virtual Commemorative Ticket Collection” in the upper right corner of the screen. You can access all your Virtual Commemorative Tickets anytime as long as you are signed in with your Ticketmaster/Live Nation account.


Why am I waiting in a queue to access my NFL Virtual Commemorative Ticket?

If you see a queue, it’s because we are receiving a large number of visitors at the same time.


What happens when it’s my turn?

If you have the queue page open when it’s your turn you will automatically be redirected to the page you originally wanted to visit. If you do not have the queue page open when it’s your turn, you will see a popup when you return to the queue page notifying you when your turn started and confirming whether you want to proceed. Keep an eye on your queue progress because when it’s your turn, you will have a limited window of time to continue.


Can I lose my place in the queue?

You keep your place in the queue even if your device goes to sleep or you close the queue page. When you go back to the queue page you will see updated progress.


How do I share a link to view my Virtual Commemorative Ticket on social media?

  1. Go to “My Virtual Commemorative Ticket Collection” and tap on the Virtual Commemorative Ticket you would like to share.
  2. Tap the share icon.
  3. Select how you would like to share. Tap one of the social media icons to share via Twitter, Facebook or LinkedIn or tap the QR code or copy icon to text it or email it.


How can I give my Virtual Commemorative Ticket to a friend?

  1. Go to “My Virtual Commemorative Ticket Collection” and tap on the Virtual Commemorative Ticket you would like to give.
  2. Once on the Virtual Commemorative Ticket page, tap the “GIVE” button.
  3. To give multiple Virtual Commemorative Tickets to the same person, use the arrows to scroll through your Virtual Commemorative Tickets and tap “Select” to add the additional ones you would like to send.
  4. Type in the email address of the person you would like to give the Virtual Commemorative Tickets to, press enter, and tap “GIVE.”
  5. The NFL will send an email to your recipient so they can accept and view the Virtual Commemorative Ticket, making them the new owner of that Virtual Commemorative Ticket.


How do I accept a Virtual Commemorative Ticket someone sent to me?

  1.  Tap “Accept” in the email you receive when someone sends you a Virtual Commemorative Ticket.
  2. Sign in using your Ticketmaster/Live Nation account.
  3. Once signed in, you will receive the Virtual Commemorative Ticket and you will own it.

How many Virtual Commemorative Tickets can I buy?

Fans will be restricted to 4 transactions a day. Virtual Commemorative Tickets will need to be purchased individually.


How does the payment process work when I buy a Virtual Commemorative Ticket?

Ready to buy a Virtual Commemorative Ticket? To begin, click the “Buy” button on your desired token. If you are not already signed in, you will be prompted to do so.

Once you are signed in, you will see a prompt to enter your credit card number, expiration date, and card security code. Please make sure your information is correct and then click “Pay.” You will see an indication that your payment is processing, followed by a confirmation message & emailed receipt when your payment succeeds.

Please note: You may experience a delay between completing your payment and when the Virtual Commemorative Ticket is delivered to your Collection.


Can I purchase a Virtual Commemorative Ticket with Cryptocurrency?

No, cryptocurrency payments are not accepted at this time.


When I buy a Virtual Commemorative Ticket, do I own the copyright of the content?

If you buy a Virtual Commemorative Ticket, copyright ownership of the underlying content is only conferred if those rights are also transferred with the purchase of the Virtual Commemorative Ticket.


What are the fees when I buy a Virtual Commemorative Ticket?

When you buy a Virtual Commemorative Ticket, there are no additional fees added to the list price.


How can I sell my Virtual Commemorative Ticket?

You can sell your Virtual Commemorative Ticket through a standard sale, where you can set a price at which your Virtual Commemorative Ticket is listed, and others can pay to purchase it. All resale transactions are currently limited to $9,999 or less.

Please note that any resale price for an NFT will be determined by buyers and sellers in the marketplace, and that the resale price for an NFT may fluctuate significantly and may be less than its initial purchase price. Further, neither the NFL nor Ticketmaster guarantees that NFT holders will be able to sell their NFTs.


What are the fees when I sell my Virtual Commemorative Ticket?

Resale transactions may be subject to a marketplace processing fee and/or a royalty fee. Any such fees will be displayed to you at the time you begin the process of listing your ticket for sale and will not be incurred until your ticket successfully sells. Any fees will be removed from your sale price and you will receive the net proceeds from your sale.


I sold a Virtual Commemorative Ticket and the buyer paid with a credit card. When will the funds appear in my bank account?

The first time you sell a Virtual Commemorative Ticket, it can take between 7–14 days to receive your funds. After that, it usually takes 2 days to receive your funds. If you have not received your funds in these time periods, please contact Marketplace Support by responding to your emailed receipt.


What is the Marketplace refund policy?

All purchases are final, and no refunds, exchanges, or credits will be provided for any purchases that you might make on the Virtual Commemorative Ticket Marketplace. However, if the Virtual Commemorative Ticket you purchased is not displayed in “My Virtual Ticket Collection” within three business days, in certain circumstances we may issue you a refund.


What is a My Virtual Ticket Collection?

When you log into your Ticketmaster account via the NFL Virtual Commemorative Tickets Marketplace, your Virtual Ticket Collection is created and associated with your account. This will be a “wallet” where you will then be able to easily access and interact with your Virtual Commemorative Tickets.


Are these Virtual Commemorative Tickets NFTs (non-fungible tokens)?

Yes, the Virtual Commemorative Tickets are NFTs (non-fungible tokens).


What is an NFT?

An NFT (Non-Fungible Token) is a unique, digital item with blockchain-managed ownership. Examples of NFTs include digital art and collectibles, virtual reality items, ownership records for physical assets, and more.


How many Virtual Commemorative Tickets (NFTs) are there?

Quantity will vary by Virtual Commemorative Ticket type.


What is a Blockchain?

A blockchain is a decentralized, distributed, and public digital ledger (like a database) that stores transactions, ownership records, and NFTs.


What is the environmental impact of the NFTs on this Marketplace?

The NFL’s NFTs are minted on an eco-friendly blockchain with a low carbon footprint.


How do I see what blockchain my NFT (Virtual Commemorative Ticket) was minted on and view my NFT on the blockchain?

Beneath the name, description and NFT (Virtual Commemorative Ticket) issuer information you can see a link with the name of the blockchain your NFT was minted on. If you click on this link, a new page will open with a blockchain explorer where you can see the NFT information that is stored on the blockchain.