Verified Fan – BECOMING: An Intimate Conversation With Michelle Obama

BECOMING: An Intimate Conversation with Michelle Obama, will be an unforgettable experience for everyone who attends. We are working to create a safe and reliable ticket-buying experience to ensure tickets get directly to fans.

A simple registration is all it takes, and only fans that have been verified and invited to the presale will receive an access code that will allow them to shop for tickets in advance of the general public ticket sale.

While we expect demand to be high to see BECOMING: An Intimate Conversation with Michelle Obama, using Ticketmaster Verified Fan will help make the ticket buying experience fairer by preventing the influence of malicious ticket bot technology.


As we prepare for the Verified Fan Presale, below are key dates and times along the way:

  • Verified Fan Registration Opens: Tuesday, December 11, 8:00AM EST. Fans are able to register online to be selected to purchase tickets in advance.
  • Verified Fan Registration Closes: Wednesday, December 12 @ 10PM PST. After this time fans are no longer able to register for the Verified Fan presale.
  • Code Delivery via SMS: On the evening of Thursday, December 13th, selected Verified Fans will receive a text message with a code which will be needed to purchase presale tickets online.
  • Verified Fan Presale Begins: Friday, December 14 @ 10AM local venue time. At this point in time selected registered fans will have the ability to purchase tickets before they go on sale to the public.
  • Verified Fan Presale Ends: Friday, December 14 @ 10PM local venue time. After the presale has ended advance tickets will no longer be available, however fans can purchase tickets the following day during the general public on-sale.
  • General Public On-Sale: Saturday, December 15 @ 10AM local. At this point in time the general public, as well as any individuals who registered for Verified Fan but were not selected, are able to purchase tickets. No code is needed.

For commonly asked questions about registration, how Ticketmaster Verified Fan works, and more ticket information, read below for additional details.

What is Ticketmaster Verified Fan?

Ticketmaster Verified Fan keeps bots out of the ticket buying process. While Ticketmaster Verified Fan does not guarantee that every fan will get a ticket, it does make the ticket buying experience fairer by ensuring only other fans are eligible for tickets, and that the process is not influenced by malicious ticket bot technology.

How do I register for the Presale powered by Ticketmaster Verified Fan?

Registration is simple and requires just a few details. Go to https://verifiedfan.ticketmaster.com/michelleobama2019 and connect your Ticketmaster account to register. Or create a new account when you begin your registration.

Is there a way to purchase tickets other than the Verified Fan Presale?

Yes. In addition to the Verified Fan Presale, additional tickets will be available. If you’re unable to shop for tickets during the presale, the general ticket on-sale will begin on Saturday, December 15 @ 10AM local, and an access code will not be required.


Registration

When is the Verified Fan Presale?

The Verified Fan Presale will begin promptly on Friday, December 14 at 10AM local*. As a reminder, you must register in advance so you have the opportunity to shop without competing against bots.

When does registration close?

Registration will begin Tuesday, December 11 @ 8AM ET and will close on Wednesday, December 12 @ 10PM PT.

Can I register for the Verified Fan Presale from outside the U.S.?

Yes, you may register for the Verified Fan Presale from outside the U.S., just be sure to include your country code with your mobile number.

How do I know if I can shop for Verified Fan Presale tickets?

If verified and invited to shop we’ll send you an email with more details about your invitation status and how to prepare. As a reminder, Verified Fan Presale tickets and invitations to shop may be limited.

Can I register for the Verified Fan Presale more than once?

You will only need to register once. If verified and invited to the presale, you may select a speaking tour location when you shop for tickets.

I registered more than once, will I be disqualified?

Don’t worry, you will not be disqualified. Please note, we only keep the last registration submitted.

I think I mistyped my mobile phone number/email, what should I do?

If you think you made a mistake, please register again. When registering more than once for the same show, we’ll only use the last registration form submitted.

I received a confirmation email, what does this mean?

We have successfully captured your registration and this is a confirmation of the details. Once we get closer, we’ll provide more information to the email used to complete your registration.


Access Code Delivery

When should I expect my presale code?

If invited to shop, you will receive an access code the evening prior to the presale (Thursday, December 13) by text. More details about your invitation status, presale info, and when to shop for tickets will be shared as we get closer to the presale.

If I am selected, how long do I have to shop for tickets during the presale?

We’ve seen incredible demand for this speaking tour. We suggest to plan ahead, and if you are invited to the Verified Fan Presale, to shop as soon as possible. As a reminder, due to demand, tickets are available on a first-come, first-served basis.

Does registering mean I’m guaranteed to get an access code?

No, registering does not guarantee you will receive an access code. Due to demand and ticket supply, Verified Fan access codes may be limited. If you are not selected for the Verified Fan Presale, you will have the opportunity to shop during the general public onsale that begins on Saturday, December 15 @ 10AM local.

Does getting an access code mean I will get tickets?

If you receive an access code you will have the opportunity to shop for tickets. However, due to demand the ability to purchase tickets is not guaranteed and tickets are available on a first-come, first-served basis.


General Shopping Questions

What is the ticket limit?

For those invited to shop during the presale, plan to coordinate who’s buying if you’re planning to attend as a group. Ticket limit varies per event. Visit ticketing page for more information.

If my parent or guardian uses their credit card to buy, does the person’s whose name is on the card have to attend the show?

No. The tickets will be in the Ticketmaster account holder’s account. Just be sure you’re signed into the correct account when you shop to avoid any confusion. You may also add the credit card to your account in advance for a faster checkout.

How do I learn more about the BECOMING live tour?

To learn more about the speaking tour and events, visit www.BecomingMichelleObama.com or Ticketmaster for additional details.

If I’m not verified will I still have a chance to get tickets?

Yes, in addition to the presale, tickets will be available on Saturday, December 15 at 10AM local, and a code will not be required to shop.


Waitlist Access Details

What does the Waitlist mean?

Due to extremely high demand, we are sometimes unable to confirm your access for the Verified Fan Onsale. Should additional Verified Fan codes become available, we will notify you via text message. Please keep in mind any additional ticket inventory will be extremely limited and tickets will be available on a first-come, first-served basis.

How will I know if I move off the Waitlist?

Keep your phone close by – your text notification may come at any time after the Onsale begins at 10AM local. When notified, you will receive two text messages: a link to a page where you will select the performance you wish to attend (selection will lead you to purchase on Ticketmaster); followed by your single-use access code.

Please also watch your email, if there are text delivery issues such as an incorrectly entered number or blocked carriers, we will email your access code details.


Ticket Prices and Delivery

Can I transfer tickets?

Yes, you can easily transfer tickets between Ticketmaster accounts. Please visit and follow the steps on Ticket Transfer here.

How do I transfer tickets?

To transfer tickets between Ticketmaster accounts please visit and follow the steps on Ticket Transfer here.

How do I get my tickets?

Your ticket delivery method must be selected at time of purchase. Mobile, Print-at-Home, and standard mail will be available options. Will call will be available for international purchasers (including Canada).

 

For other inquiries, please contact Ticketmaster Fan Support.

* Verified Fan Presale for St. Paul, MN to begin on Friday, December 14 at 9am ET

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