Mayweather vs. McGregor #VerifiedFan FAQ
WHY is MAYWEATHER vs. McGREGOR USING TICKETMASTER VERIFIED FAN®?
The superfight between boxing’s Floyd “Money” Mayweather (49-0, 26 KOs) and UFC Champion “TheNotorious” Conor McGregor (21-3 MMA, 18 KOs) is one of the most anticipated bouts in history and there are going to be more fight fans who want to be there to witness it in person than there will be available tickets.
One thing both fighters can agree on: they’re committed to getting tickets in the hands of fans. Not scalpers or bots. Mayweather and McGregor are collaborating with Ticketmaster to use the #VerifiedFan platform to power their ticket release to KO bots and scalpers so more fans get access to tickets.
Registration closes on Thursday, July 20 at 10PM PT.
Please note: Registering does NOT guarantee you will be verified, receive a code or have the ability to purchase tickets.
QUICK HELP GUIDE
We want to help as many of you as possible to see Mayweather vs. McGregor. As the #VerifiedFan Ticket Release approaches, here are some tips to help answer any questions.
What do I have to do to register for the #VerifiedFan Ticket Release?
Where does the #VerifiedFan program apply?
Mayweather vs. McGregor is using #VerifiedFan for their upcoming fight on Saturday, August 26.
When does registration close?
Registration closes on Thursday, July 20 at 10PM PST.
Can I register for the #VerifiedFan Ticket Release from outside the U.S.?
Yes, you can register for the #VerifiedFan Ticket Release from outside the U.S.
If I register for the #VerifiedFan Ticket Release from outside the U.S., do I need to include my country code with my phone number?
Yes, if registering from outside of the U.S. please include the country code with your telephone number.
Can I register for the #VerifiedFan Ticket Release more than once?
Fans may only register once for the #VerifiedFan Ticket Release.
I registered more than once, will I be disqualified?
Don’t worry, you will not be disqualified. If you used the same email or phone number, only the last registration for that event will be kept.
I got a confirmation email, what does that mean?
You have successfully registered and may be randomly selected to receive an offer code to purchase tickets.
Does registering mean I get a code?
No, registering does not guarantee you will receive an offer code.
Does getting a code mean I will get tickets?
If you receive an offer code you will have the chance to unlock access to tickets. However, due to demand the ability to purchase tickets is not guaranteed.
When is the #VerifiedFan Ticket Release Onsale?
The #VerifiedFan Ticket Release Onsale is Monday, July 24 from 10AM– 5PM PT.
What is the ticket limit?
To allow as many fans as possible to enjoy the Mayweather vs. McGregor fight, there is a two (2) ticket limit per offer code.
How much will tickets cost?
Please visit http://www.ticketmaster.com/event/2E0052EAE9372152 for pricing information. Pricing is subject to change and fees + taxes will apply.
Will there be VIP + Platinum Packages?
Please visit http://www.ticketmaster.com/event/2E0052EAE9372152 for specific ticketing information. VIP + Platinum Package information is subject to change and fees + taxes will apply.
Do I have to bring my credit card to get into the venue?
Yes, this event is Will Call only and the credit card holder must be present to pick up tickets with a valid ID and the credit card that was used for purchase.
PREPPING FOR THE #VERIFIEDFAN ONSALE
Fight fans, get ready for the Ticket Release Onsale powered by Ticketmaster #VerifiedFan
PROTIP: Download the Ticketmaster App for iOS or Android for the best way to purchase tickets.
How do I purchase tickets for the Ticket Release Onsale powered by Ticketmaster #VerifiedFan?
The Ticket Release Onsale opens Monday, July 24 at 10AM PT. It’s a simple, standard purchase process and the steps below will help you navigate your search and purchase
- If verified and randomly selected, you will receive an offer code via text message on Monday, July 24 at 10AM PT. The first message(s) will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique offer code. Keep your phone handy – you’ll receive text messages 2-4 hours before the Ticket Release Onsale.
2a. Ticketmaster Purchases:
Sign-in to your Ticketmaster Account or App in Advance. Know your Ticketmaster password (or reset it in advance) Need to reset your password? Reset My Password Make sure you have a valid credit card with updated billing information in your account. Need to update credit card or billing information? My Account
Ticketmaster Mobile Checkout: Update your Ticketmaster App and Sign-in. For a faster mobile checkout on Ticketmaster, have a valid credit card with updated billing information in your account. Need to update? Download our app for iOS or Android. When updating your payment details, log into your account from a computer or your app – not the mobile web.
2b. Non-Ticketmaster Purchases: Not all events are sold on Ticketmaster. While requirements vary depending on the ticket provider, proactive account setup with a valid credit card and updated billing information is generally encouraged.
When the Ticket Release Onsale Begins at 10AM PT
Click the link you were sent at the appropriate time
DESKTOP: transfer the link from your phone ahead of time
MOBILE: If you have the Ticketmaster App installed once the page loads in your mobile browser you will be prompted to open the page in the App if you prefer.
- Enter your unique offer code in the space labeled “Offer Code.” Make sure you enter the code exactly as it appears in the text you receive.
- Find tickets Tickets will be available on a first-come, first-served basis and are NOT guaranteed. Do not exceed the MAXIMUM two (2) ticket limit.
- Checkout: For faster checkout, make sure all billing and credit card information are up to date prior the start of the Onsale.
When should I expect my #VerifiedFan code?
If verified and randomly selected, you will receive an offer code via text message on Monday, July 24 prior to the #VerifiedFan Onsale at 10AM PT. The first message(s) will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique offer code. Keep your phone handy – you’ll receive text messages 2-4 hours before the #VerifiedFan Onsale. The #VerifiedFan Onsale begins Monday, July 24 at 10AM PT.
The #VerifiedFan Onsale has started, I registered and never received my offer code?
Registering does not guarantee you will receive a code or have the ability to purchase tickets.
What does Standby mean?
We are unable to confirm your access for the initial #VerifiedFan Ticket Release. We will notify you via text message should any additional #VerifiedFan tickets become available. Please keep in mind availability will be extremely limited and tickets are not guaranteed.
If I live outside the U.S. and Canada, how will I receive my Ticket Release Onsale code?
Please check your email the morning of the Ticket Release Onsale. If you have been randomly selected, you will be notified via email. Due to demand, the ability to purchase tickets is not guaranteed.
If I live outside the U.S. and Canada, am I able to purchase my tickets via mobile device?
All account updates and purchases must be completed via desktop/laptop. Mobile credit card updates and purchases may result in errors.
Will there be an opportunity to purchase tickets if I was not selected through #VerifiedFan?
If you are unsuccessful in receiving an offer code or securing tickets, please visit Ticketmaster.com for the latest information on Mayweather vs. McGregor tickets.
I registered for the last #VerifiedFan for a different event, shouldn’t I always get a code?
Each #VerifiedFan event is unique and you must register for each one separately.
Why didn’t my #VerifiedFan code work?
You may have maxed out your ticket limit. Due to demand, each #VerifiedFan opportunity has a ticket limit to allow more fans like you to get tickets.
How come I received a #VerifiedFan code but can’t get tickets?
We’ve seen massive interest for this event and #VerifiedFan tickets. Tickets will be available on a first-come, first-served basis and are NOT guaranteed.
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