Hear What Fans are Saying about our 3-Day Refund Policy

72 hour Ticketmaster guarantee

Here’s some preliminary fan data to share on the refund policy we’ve launched for some events on Ticketmaster.com (check it out here). ]None of this data is meant to be a predictor of future behavior, but it looks like the message is pretty clear – fans like it and it makes them more comfortable buying tickets. We continue to monitor the policy to ensure it isn’t exploited to the detriment of fans. Thanks for the ongoing feedback:



CEO – Ticketmaster

Learn more about the Ticketmaster 3-day Refund Policy and Fan Guarantee


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