Your tickets are being attacked by bots! No, not science fiction robots. We’re talking automated programs that ticket scalpers use to tie up our system and buy up big blocks of tickets, blocking you from getting any. Scalpers want to grab all of the tickets so they can resell them at a higher price to fans later. Thankfully, we have weapons to help stop that from happening – warped words. Read on to learn how these little words help save the day for real live fans like you.
On June 9, the Ticketmaster App was updated for iOS7. Our goal of the update was to make the app easier to use, more intuitive, faster and simpler. Ticketmaster employees are some of the biggest fans around. We come to work every day thinking about how we can create a better mobile experience for you. We want to help keep you informed and up-to-date about all live events and improve your live event experience while making our application for iOS more simplistic.
Don’t miss your favorite live event or artist again! Are you aware of the benefits of favorite-ing your favorite artist on our ticketmaster.com? And, did you know that when you mark an artist as a favorite on our website we also recommend similar artists and shows based on your favorites? Don’t let it fool you, we’ve set an algorithm to help YOU as an avid live event-goer find exactly what you are looking for.
Combining technologies can be a beautiful thing—especially when it brings fans, friends and live entertainment enthusiasts closer together. With both fans and social media in mind, we’ve built some of the industry’s most innovative technologies in the past few years, including Interactive Seat Map (ISM) and Seat Tagging. Read the rest of this entry
Show-and-tell on Ticketmaster. We want to see and hear about events from the people who saw them – and so do other fans!
Did the band blow your mind? What songs did they play? How was the crowd at the game? Got a pic of the game-winning play?
Share your review plus pics or video on our site. It’s easy
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In 2013, Ticketmaster partnered with two major league baseball teams, the Los Angeles Angels and the New York Yankees, in order to create a “fans first” secondary ticket marketplace for fans of each team. We had the aim of creating exchanges where baseball lovers could find the seats they really want and purchase those tickets directly and securely from season ticket holders. Read the rest of this entry
Ah, the age-old mystery of the presale ticket. Before an event goes on sale, ticket wizards pull Houdini-like stunts and grab tickets out of thin air before anyone else can blink—right? Well, not exactly. There’s more to a presale than that and it doesn’t require any magic to take advantage—you only need to know where to look…
Ticket Presales Defined
The presale period is when certain event tickets go on sale to a specified group of fans, usually as a reward for their membership or customer loyalty. In advance or during the presale timeframe*, these select fans are given a code which allows them to search for tickets to buy. Fans aren’t guaranteed a ticket during the presale, but they’re given the opportunity to browse ahead of other fans who don’t have the code.
You hate missing out on events. We get it, we’re fans too. Whether it’s your favorite band, festival, or a big game you’ve been dying to catch, here’s how you can get the email you want for the events you love!
If you’re serious about getting in (after all, you are reading a ticketing blog), you should be receiving some of these customizable alerts: Read the rest of this entry
2013 was a great year for concerts and live events around the globe, and we’re excited to share some highlights with you from the year. We had a chance to connect with our social team and uncover the top 5 most social artists and events from 2013.
Our site features multiple ways to interact and become more social with your favorite bands, artists, and live events. With our interactive seat map, did you know that you can tag where you’re sitting to your Facebook page? This was an exciting product that we rolled in 2013 for fans! You can now social share those seats with your friends on Facebook so they can sit close to you at the show. Make sure to mention that you’re attending and Facebook RSVP to the next live event you attend and round up your crew. Being social is a great way to let people know where you’re sitting so they can easily find you at the venue. Let’s recap our top performers from the year! Read the rest of this entry
Looking for the perfect present for everyone on your list? Avoid the holiday shopping frenzy and wrap up the most thoughtful gifts yet: TICKETS to rock out with a favorite band, cheer on their top team or sing along to a sensational Broadway musical.
This year you can do all of your gift buying and delivery from the comfort of your home—even at the last minute.
Here’s how to hook up the perfect event for friends and family on your list, no matter where they are:
- Buy tickets as you normally would at Ticketmaster’s website
- Log into “My Account”
- Select the tickets you want to “gift” or transfer*
- Enter your personalized message, then click or tap the Transfer Tickets button and your gift is on its way!
Transferring tickets from your computer or mobile phone is a safe, convenient and quick way to “gift” tickets to your special someone this holiday season and all year round. Plus, you can transfer tickets up until the event free of charge, which means you’ll never scramble at the last minute again (and will gain a few fans yourself in the process).
Want to know more about transferring tickets? Dive into the nitty gritty here and start gifting!
*Most, but not all tickets are eligible for transfer. To learn more, please refer to the FAQ’s .