Archive for category Product

Add Your Favorite Artists & Get Ticket Alerts

 posted by

Don't miss your favorite live event or artist again! Are you aware of the benefits of favorite-ing your favorite artist on our ticketmaster.com? And, did you know that when you mark an artist as a favorite on our website we also recommend similar artists and shows based on your favorites? Don't let it fool you, we've set an algorithm to help YOU as an avid live event-goer find exactly what you are looking for.

...

READ MORE

Tags: , ,

Socialize your next Live Event with Seat Tagging

 posted by

Combining technologies can be a beautiful thing—especially when it brings fans, friends and live entertainment enthusiasts closer together. With both fans and social media in mind, we've built some of the industry's most innovative technologies in the past few years, including Interactive Seat Map (ISM) and Seat Tagging. ...

READ MORE

Tags: ,

Ticketmaster’s Fan Review – Let Your Voice Be Heard!

 posted by

Show-and-tell on Ticketmaster. We want to see and hear about events from the people who saw them - and so do other fans!

Did the band blow your mind? What songs did they play? How was the crowd at the game? Got a pic of the game-winning play?

Share your review plus pics or video on our site. It's easy ...

READ MORE

Tags: ,

Angels and Yankees Create “Fans First” Secondary Ticket Marketplace

 posted by

In 2013, Ticketmaster partnered with two major league baseball teams, the Los Angeles Angels and the New York Yankees, in order to create a "fans first" secondary ticket marketplace for fans of each team. We had the aim of creating exchanges where baseball lovers could find the seats they really want and purchase those tickets directly and securely from season ticket holders. ...

READ MORE

Tags: , , ,

What’s in a Presale Ticket? 10 Ways You Can Take Advantage

 posted by

Ah, the age-old mystery of the presale ticket. Before an event goes on sale, ticket wizards pull Houdini-like stunts and grab tickets out of thin air before anyone else can blink—right? Well, not exactly. There's more to a presale than that and it doesn't require any magic to take advantage—you only need to know where to look...

Ticket Presales Defined

The presale period is when certain event tickets go on sale to a specified group of fans, usually as a reward for their membership or customer loyalty. In advance or during the presale timeframe*, these select fans are given a code which allows them to search for tickets to buy. Fans aren't guaranteed a ticket during the presale, but they're given the opportunity to browse ahead of other fans who don't have the code.

...

READ MORE

Tags: , , ,

Never say “I didn’t know tickets were on sale” again!

 posted by

You hate missing out on events. We get it, we're fans too. Whether it’s your favorite band, festival, or a big game you've been dying to catch, here's how you can get the email you want for the events you love!

If you're serious about getting in (after all, you are reading a ticketing blog), you should be receiving some of these customizable alerts: ...

READ MORE

Tags: , , , , ,

Top Social Shared Artists and Events from Ticketmaster 2013

 posted by

2013 was a great year  for concerts and live events around the globe, and we're excited to share some highlights with you from the year. We had a chance to connect with our social team and uncover the top 5 most social artists and events from 2013.

Our site features multiple ways to interact and become more social with your favorite bands, artists, and live events. With our interactive seat map, did you know that you can tag where you're sitting to your Facebook page? This was an exciting product that we rolled in 2013 for fans! You can now social share those seats with your friends on Facebook so they can sit close to you at the show. Make sure to mention that you're  attending and Facebook RSVP to the next live event you attend and round up your crew. Being social is a great way ...

READ MORE

Tags: , ,

Ticketmaster Holiday Tips – Holiday Gift Giving

 posted by



Looking for the perfect present for everyone on your list? Avoid the holiday shopping frenzy and wrap up the most thoughtful gifts yet: TICKETS to rock out with a favorite band, cheer on their top team or sing along to a sensational Broadway musical.

This year you can do all of your gift buying and delivery from the comfort of your home—even at the last minute.

Here's how to hook up the perfect event for friends and family on your list, no matter where they are:
  1. Buy tickets as you normally would at Ticketmaster's website
  2. Log into “My Account”
  3. Select the tickets you want to "gift" or transfer*
  4. Enter your personalized message, then click or tap the Transfer Tickets button and your gift is on its way!
Transferring tickets from your computer or mobile phone is a safe, convenient and quick way to “gift” tickets to ...

READ MORE

Tags: ,

Bye-bye Squiggly Lines

 posted by

Every day I hear from fans about how much they dislike CAPTCHA (those squiggly lines at checkout). CAPTCHA is one of the things we do to get as many tickets as possible to fans who want to go to the show versus people whose only intent for purchasing is to resell for an astronomical profit. While the current CAPTCHA solution is effective in helping us identify and slow down BOTS (for more info on what BOTS are and what we do to fight them, check out this blog post) that unfairly cut the line, and swoop up some of the best seats to popular shows, it isn’t a great fan experience.

I could not be more excited to share with you today that we are dramatically improving this for you, on both Ticketmaster.com and our Ticketmaster mobile App for iPhone (and coming soon to the Android App).  For the past year we ...

READ MORE

Flexible Mobile Search with Center Point Search

 posted by

Event search is the most used feature on Ticketmaster. The Ticketmaster team has delivered some great search enhancements for Ticketmaster.com, like predictive search and supporting act display. Our mobile team has also worked to improve the search experience in the Ticketmaster app for the iPhone®. Our team set out to leverage all the powerful capabilities of mobile devices.



For one of our first mobile search enhancements, we wanted to give you the ability to see events around you based on your actual location.

Point radius search gives you the ability to select how far you’re willing to travel and it presents the live event options within that distance. When searching for an event, you will be able to determine how far you want to travel by using the radius slider. Maybe you are looking for an event that will fit into a weekend road ...

READ MORE

Social Media

Follow

Get every new post delivered to your Inbox

Join other followers