Ticketmaster Makes it Easy to Give this Holiday Season

Ticketmaster will donate an additional $1 for every “like” to Ticketmaster’s Facebook page now through 12/31.


At Ticketmaster, we value service to strengthen our ties with charitable partners and build community. Ticketmaster is proud to announce another year with the St. Jude Children’s Research Hospital® in support of their ninth annual Thanks and Giving® campaign.  Over the last four years, with your support, we have raised almost a million dollars to help save lives. One hundred percent (100%) of the donations benefit St. Jude, the nation’s leading pediatric research and treatment center devoted solely to children with cancer and other deadly diseases. St. Jude has developed protocols that help push overall survival rates for childhood cancers from less than 20 percent when the hospital opened in 1962, to 80 percent today. And no family ever pays St. Jude for anything.

This year, we’re pleased to announce three new ways for you to Give. To Help Them Live.

Option 1:  Donate During Checkout

Through January 6, 2013, fans will be able to make donations for the ninth annual St. Jude Thanks and Giving campaign directly at the end of their ticket buying transaction via a click on a donation box.  This simple click can help save the lives of children in communities everywhere.

Option 2:  Donate Now

For the first time, we now have an easy way for you to give directly, even if you are not buying tickets.  Simply visit our donation event and make a $5 or more donation.

Option 3: Like to Donate

Ticketmaster is donating an additional $1 for each new like to Ticketmaster’s Facebook page through 12/31 – over $7,500 raised so far! You can help us spread the word by “liking” the page and by sharing a message from Ticketmaster’s Facebook page and/or retweeting one of the St. Jude messages from @Ticketmaster.

Even the smallest gifts make a big impact!  Here’s how your gifts of hope make a difference:

$3 = one box of pediatric isolation masks to help protect patients with compromised immune systems
$4 = one snack bag for patients and siblings
$8 = one blank medical teaching doll to help patients understand medical treatment and procedures
$10 = one rehabilitation weight used to help improve patients’ quality of life
$15 = four boxes of pediatric bandages
$20 = one new toy for hospital play areas or recreational areas at St. Jude housing facilities
$25 = one one box of toddler footies
$30 = one day’s worth of meals for a St. Jude family in the Kay Kafe, the St. Jude cafeteria
$35 = one #heystjude T-shirt seen in the video
$40 = one rehabilitation ball used in physical therapy
$50 = necessities for parents who may have hurriedly left home after their child’s diagnosis

Make saving children’s lives part of your holiday tradition and “give thanks for the healthy kids in your life, and give to those who are not.”

Thanks Senator Schumer *blush*

If you live in New York you probably have heard about the unbelievable benefit concert next week, the 121212 event to benefit Hurricane Sandy Victims. With an epic line up of artists these are the hottest tickets in town. Many more fans want to go to this concert than there are tickets and this also means that nefarious brokers are interested in purchasing tickets as well. As with any onsale, we blocked thousands of their BOT requests (here is more on our fight against BOTS). We are also continuing the work of carefully reviewing the orders and cancelling tickets if we find they were purchased by a nefarious broker that violated our terms of service. To date we have cancelled hundreds of tickets.

Today, Senator Schumer (D-NY) called for resale marketplaces to take down the posts for tickets and the Senator Tweeted:  Online ticket brokers should follow TicketsNow and TicketExchange and not allow scalpers to sell tickets for the Sandy relief concert.

We whole-heartedly applaud Senator Schumer (and we also want to thank him for the shout out!) for drawing attention to the disappointing activity on the secondary market for this charitable event.  At Ticketmaster, we proactively blocked all postings for this event on our resale marketplaces (TicketsNow and Ticket Exchange) in advance because we believe that no one but the Robin Hood Foundation should profit from this event.  This is our standard policy for all charitable events.

This could have been avoided if New York allowed paperless tickets. New York is the only state that bans this ticket type, which reduces scalping by 75%.