Hot Summer Nights and Even Hotter Summer Deals

Ticketmaster Summer Ticket Deals

Summer is the perfect time to dial up your social life and catch a show, go to a concert, grab a game or take the family to the circus. Today we just launched one of our biggest ticket promotions yet (actually we combined five promotions into one) …Summer Ticket Deals.

This three week seasonal promotion features hot events and offers from four fan-favorite promotions: 2 For 1 Tickets, Me+3 4-Packs, $40 Below Tickets (plus per order processing fee) and Tickets Under $25 (plus per order processing fee), and we are adding a new promotion, More Ticket Deals, featuring savings up to 50%. Fans can find all Summer Ticket Deal tickets at: www.ticketmaster.com/summerticketdeals.

The sale starts today!

Are Those Tickets Real?

Fake tickets suck

Are you one of the lucky ones that have a dream ticket to the NBA Finals? Planning to see your favorite artist this summer?

We love live events at Ticketmaster and while all events are special, certain events are really special and having tickets can be life changing. We just want to help make sure it is the good kind of life changing.

High demand events like these have tremendous fan interest and sadly that also means tremendous scalper interest and some scalpers create fake tickets and sell them to unknowing fans. It is devastating to be turned away at the door because the tickets you purchased are counterfeit.

We put together some of our best tips to help you avoid being scammed.

Before we get started, it is important to point out that counterfeit tickets are like counterfeit money in that reproductions can be very, very good and it is impossible to distinguish between a real and a fake. Be careful and think about buying tickets from a person on the street corner. (Seriously, when was the last time you laid out hundreds or thousands of dollars to a complete stranger? Don’t let this happen to you!)

When purchasing tickets, here are a few tips:

1.Try the venue, box office or primary ticketer first.

Often times tickets are available, even right before the event. If you buy your tickets from Ticketmaster, you are guaranteed it is an authentic ticket.

2. Make sure when you look for tickets online you are using the website you think you are using.

Many scalpers concoct urls to look like an extension of box office and charge astronomical prices. This is a tricky one, some of these website look SO much like the box office or artist fan club and their url is very similar to the box office and they may also use terms like “official” and before you know it you are buying really, really expensive tickets…. even when the ACTUAL box office has tickets available. This video will help you avoid these websites.

 

3. If you are purchasing tickets on the resale market, find a reputable business to do business with! Here’s what to look for:

  • Clear transaction terms that are stated up front. Reputable businesses let you know how much they will charge you;
  • A REFUND policy, but know that a refund policy doesn’t guarantee you entry;
  • Identification they are a reseller the website should state that they are a ticket reseller;
  • Specifics on the tickets, including shipping terms, if the reseller has the tickets in hands or if they are speculative tickets (speculative or “spec” ticket postings are when the resellers advertise tickets they don’t actually have, the telltale sign is a bunch of last row tickets listed at exorbitant prices. They do this so they can have the greatest flexibility to find tickets to deliver to the buyer); and
  • Reissued tickets with new barcodes. TicketFast® is a technology offered by Ticketmaster and TicketsNow. TicketsNow leverages TicketFast delivery instantly deliver the tickets and through the process the tickets are validated and new bar codes are reissued for the tickets that the buyer is purchasing. This means, you buy a ticket that was validated by TicketsNow the ticket is real, guaranteed.

 

4. Do NOT take pictures of your tickets and post them to Facebook or Tweet them. Scalpers take these images and make counterfeits.

 

5. And as many mothers have advised, if it sounds too good to be true, it probably is.

We work hard every day to make things better for the fans and we hope these tips will help you avoid heartache. Thanks for being a fan!

Why We Are Leading The Fight Against BOTS (And You Should Too)

You already know the drill: Concert tickets for a popular artist go on sale and, before you’ve had a chance to check your schedule, the event is sold out — or at least all the decent seats are gone.

Ever wonder why that’s the case?

Some scalpers use sophisticated computer programs called BOTS to snag all of the good seats as soon as the tickets hit the market. This makes it increasingly difficult for you to get the seats you want at face value.

We hate BOTS. They hammer our system and website, they substantially increase our technology costs, they anger our customers and they keep us from building a direct relationship with fans. Most importantly, the impact BOTS have on you, our fans, isn’t fair. We want them gone. This is why we have worked tirelessly for years with legislators, law enforcement, technology, and others to try to stop their use. We’re proud to be the leaders in the industry on fighting against BOTS.

For example, one scalper—Wiseguys Inc.–hired Bulgarian programmers to build a network of computers to impersonate ticket buyers so they could buy tickets much quicker than real humans trying to online. We worked with law enforcement agencies to bring them to justice, and they were found guilty as felons last year. We have also successfully worked with lawmakers to introduce legislation banning the use of BOTS around the country, and worked with lawmakers in states like Tennessee to introduce meaningful change and transparency into the convoluted secondary market.

In addition to working with law enforcement and lawmakers, Ticketmaster successfully fends off millions of BOT attacks each year. We invest millions of dollars in our technology to differentiate the real fans from the BOTS. The anonymity of the internet makes it very difficult to determine whether a visitor to a website is a real fan or a BOT. Companies in other industries, from Google to online ad companies to blogs have similar problems. These computer programs are very sneaky and the scalpers who use them work hard to make sure they continually modify them, making it even harder to stop them, but we will continue to work hard to fight them. (For a rare peek into the nefarious life of a scalper, read Billboard’s Confessions of a Scalper.) That’s why it is so important that the laws are enforced rigorously, and that those who use and profit from BOTS be held accountable.

Ticketmaster actively works with lawmakers, law enforcement and with our clients to combat BOTS – and we have done this for years. Others in the industry appear to be finally waking up and following our lead on this issue. Even some pro-scalping groups, who have been caught red-handed exploiting fans, seem to be sheepishly supporting our anti-BOT efforts to cover their shameful tracks. We welcome all the help we can get. But actions speak louder than words. We challenge all in the industry to follow our lead and step up and take action against those who use and profit from BOTS.