Today in New Jersey, the notorious ticket scalpers –known at the Wiseguys - were sentenced as felons in US Federal court. On behalf of fans everywhere, Ticketmaster would like to thank law enforcement and the prosecuting attorneys for their efforts in bringing these criminals to justice. (See the press release from the US District Attorney’s Office, District of New Jersey.)

As important as today is, our work is not even close to being done. There continue to be nefarious online scalpers who use sophisticated tools - often known as bots - to cut in line ahead of you and scoop up large quantities of tickets, only to turn around and sell them to fans at many times the face value of the tickets. The use of these bots is illegal, it violates our terms of use, and it is on the rise. Worst of all, these bots prevent you from ...

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